Managing the business's day-to-day operations and strategy, leading Finance, Human Resources, Risk, Compliance, Legal and Customer Support. I also serve as the Secretary of the Board of Directors.AchievementsBuilt a finance department, introducing financial controls, establishing core processes, and hiring staff.Secured $XXXK+ in extended payment plans with suppliers, improving cash flow.Achieved $XXXK+ in savings through vendor negotiations and cost management initiatives.Launched an A/R Recovery Campaign, reducing outstanding A/R by $XXXK+.Led the integration of ASPE into the financial reporting process.Built the customer onboarding journey, reducing onboarding time from 150+ days to 7 days.Supported the fundraising of $XM+ across debt and equity vehicles.Launched a customer support function & team handling XXX+ requests via email, phone, and live chat.Role DescriptionFinancial Planning & Reporting: Develop and manage financial control systems, treasury management, bookkeeping, accounts receivable/payable, and customer billing.Payroll & Tax Management: Handle payroll processing, income tax filings (US, CA), sales tax monitoring, and government remittances.Compliance & Audits: Oversee transaction reconciliation, contractor payments, subscription management and government audits.Employee Lifecycle Management: Manage hiring and firing processes, onboarding, employment contracts, termination agreements, and bonus agreements.Investor & Stakeholder Reporting: Prepare reports for the board of directors and investors.Legal & Corporate Management: Manage convertible debenture agreements, corporate filings, minute book, and cap table records.Contract & Relationship Management: Oversee contract reviews (SAFE notes, sales agreements), and maintain relationships with insurance brokers, banks, and legal and accounting firms.Backed by Y-Combinator, MaRS IAF, Xploration Capital, L-Spark and more.

Directed business operations for a team of 180+, with a daily budget of $150K, consistently exceeding productivity, cost, quality, and employee satisfaction targets. Recipient of Amazon’s highest leadership rank in FY22 Annual Reviews.Developed and launched a manager training program, detailing and compiling 100+ resources, process guidelines and best practices to support the training of 100s of managers in running successful shifts. Project managed sustainable cost reduction initiatives, achieving annual savings of $300K, and led a safety project resulting in a 98% reduction in targeted injuries and $250K in yearly savings.Improved high-priority Fast Start metric by 82%, enhanced associate experience by reducing movement waste by 70%, and streamlined asset control.Led a team to reduce Pick DPMO by 19% and Short DPMO by 25% while cutting short verification cycle time by 75% after performing quantitative and qualitative analysis on defect data using Python, Excel, SQL VBA and internal tools.Organized and led engagement programs for 1000's of associates including YYZ7 2nd anniversary, Canada Day, and more. Mentored and coached three L1 to L3 promotions, three L4/L5 managers and served on hiring committees for three successful L4 management hires. Drove a site-wide waste reduction initiative, resulting in estimated annual savings of $300K.

Served customers including PCL, EllisDon, Aecon, Bird, LaFarge, GFL, and other major construction companies.Bootstrapped, learned to build software that people loved using, sold 1,000+ people on the product, won pitch competitions to gain funding, and featured in national media.Revolutionizing the way soil is managed by empowering earthmovers to utilize the circular economy. Built and scaled a construction material marketplace from 0 to serving over 1,000 construction teams. Members of L-Spark’s 8th SaaS accelerator program. Named as the 8th Hottest Tech Startup to Watch in 2022 by FounderBeta. Developed and executed on a product roadmap using lean methodologies. Researched and built efficient process flows for aggregate disposal transactions, which were then formed into an easy-to-understand software product. Featured in major industry publications including the Daily Construction News, Ontario Home Builder’s Magazine, Environmental Journal and more.

Led a team of 3 salaried direct reports and 200+ indirect reports, a $13.5M Annual Budget and 19,000+ customers.Developed a 1-year and 3-year strategic plan by consulting various functional teams to identify the priorities and objectives of the organization. Created action plans for each priority and ensured the implementation of the plans throughout the year. Having space challenges in our current facility, led a team working alongside architects, university administration and faculty deans to successfully develop the functional space program and design for a $35M, 45,000 sq. ft. Student Centre. The process involved gaining feedback from the student body and hosting consultations with key stakeholders to extract key themes, values and needs for the new development.Managed the impacts of COVID-19 on the organization and Brock University by re-defining $10M+ of student ancillary fees, online service and program delivery and developing the academic and student experience plan. Collectively refunded $4.2M back to the student community, a first in the organization’s 50 years history.

Built divisional, operating and capital budgets ($13.5M).Managed the Transit Contract portfolio ($4.5M).Operated as the controller, overseeing all cash inflows and outflows, while ensuring fiscally responsible practices. As Vice-President, I introduced free on-campus physiotherapy for Brock University students by identifying synergies between Medavie Blue Cross, StudentVIP, Brock Sports Medicine and the demands of students. Led the 10,500 square foot Zone Expansion project, which is set to reach completion in Fall 2020. Working with municipal and regional transit providers, I led our team in negotiating $4.5M in transit contracts between 2018-2020 to continue saving students millions in transportations costs, while enhancing service and accessibility across the Niagara Region. Worked on the Brock University Senate, where I served on the Student Appeals Board, Planning Priorities and Budget Advisory Committee and the Governance Committee.

Trained field sales teams on HP products. Conducted customer feedback sessions, and provided insights to regional leadership.

Rolled out a corporate rebrand for 200+ locations across the country.

We launched and grew a YouTube channel from 0 to 4M+ subscribers, with 300M+ views. Featured in hundreds of news outlets and magazines globally, including GQ.Channel: @MyBollywoodBody

Hated that my community had so much graffiti. Launched a graffiti removal business for the summer. Removed 100+ pieces of graffiti in my town over the summer. Expanded the team to 3 employees.

I fell in love with fitness but protein was too expensive, so I started to buy in bulk. Ended up landing agreements to import over $150,000 of supplements and sold them out of my shop (garage) to the community. Began selling online, expanded 10+ employees, serving over 300 customers across 3 countries. Began selling merchandise, hosting lifting meets, and grew our social media network.