Asad Riaz Email & Phone Number

Islamabad, Pk

Islāmābād, Pakistan

As a Service Manager Solution Design & Delivery, EZY IntellectI am working for EZY Intellect (Pakistan) as Service Manager Solution Design & Delivery. My key responsibility is to ensure consistently high service performance, monitors employees and evaluates customer feedback to develop quality improvement processes.Provide Managed Services Delivery - OnshoreBusiness developmentRemoving all obstacles to customer satisfaction and / or financial performance.Following up if service delivery is not meeting expectations.Along with operational managers and technical leads, accountable for and contribute to the overall performance of the Services divisionAnalysis of the client’s needs and position the Solution modules appropriately within the sales processPreparation of RFI/RFPs replies to assure the Solution is presented according to the key criteria of the prospect/clientAdvice on business best practice and technology, mentoring and advising throughout all phases of the Services Sales cycle to ensure world class solution selectionManage opportunity and bid qualification assessment and coordinate key internal stakeholders involved in the Services Sales processAs a “Consultant Solution Design & Delivery”Based on market demand and corporate solutions strategy, formulate, and design the customer-oriented IP solutions, through the technical clarifications of the major projects.IP Solution designing of Huawei Enterprise IP Portfolio to provide customized solutions that integrate into End-customer existing network. The solution includes,SD-WAN Solution (On-Prem, Telco & MSP Module, SD-WAN as a Service)Switching Solution (DC/Agile/Terabit Core/Intelligent Routing/SMB Switch)Wi-Fi Solution (WLAN AC, WLAN wave 2 APs, Central AP, and Remote Units)Routing Solution (Core Router, AR CPE, Power IoT, and Industrial IoT)IPT & VC Solution (IP Phone, Soft Client, Access Gateway, IP PBX, Telepresence, and Soft Client)

Lahore, Pakistan

As an IT Project Manager in Mind Bridge Pvt. Ltd. responsible for the planning and execution of ProjectsHandled projects like; Infrastructure Management & Hardware installation, Backup and recovery, Inter-Site redundant Communication, Heat Maps for Wi-Fi Design & DeploymentsPerform regular assessment of Operations teams and their enablementResolve reporting issuePresent Weekly status of On-going Projects to Business Intelligence TeamCoordinate with vendor on deployments and follow-up to meet the expectationsAdvice with best practices in Technical Industry to meet the expectation and IT Operations standardsAlong with Project Management and Technical leads, also accountable for and contribute to the overall performance of IT Support teamOn daily basis, Conduct resources enablement sessions to improve the overall team performance

Karachi, Pakistan

As IPNOC resources work closely in planning and execution on Core Infrastructure KPIProvisioning & Capacity Management of abroad Upstream peering, PNIs over the sub-marine layer-1networkLong-haul infrastructure provisioning & capacity management of Nationwide & International peeringCustomer’s DPLC & IPLC circuits design, provisioning & monitoring along with CPE configurationWorked on Arbor DDoS solutions integration and mitigationEvaluate the requirements in new sales query and submission of provisioning feasibility for approvalto make sales feasibleTraffic Engineering, L2MPLS/L3MPLS networkiBGP peering of new Core devices with existing networkManage resources in daily basis operationDevelop and Maintain policies, processes, and procedures to ensure reliable & effective NOCoperationsProvide a key solution with respect to Cost and BudgetWork with the team to contribute to a strategic & planned work program for Infrastructure Development

Karachi, Pakistan

Successfully managing NGN voice services and designing external network & capacity planning; ensuring accomplishment of internal targets for projects, maintaining service level within least timeLeading and actively involved with commercial teams like; Sales, Pre-sales, Marketing & Finance in Managed service & Enterprise solutions, HLD & LLD for NGN core and Network entities, overseeing POTS, PRI & SIP trunks deployments, assisting TAC field team.Active team member in FLL project over 14 cities, integrating PSTN SS7 traffic over SIP based infrastructureRe-scaling NGN network for scalability and security; business traffic routes, traffic segregation and network monitoring and billing operations. Ensuring future network enhancement capacity Engaged on basis daily in R&D like; device compatibility, services over different media testing and parameter calculations to ensure the services quality, exploring other Core & infrastructure capacity to commercialize in upcoming projectsMajor Achievements:Integrated different vendor like; CISCO CCME & Asterisk over SIP interconnect, deployed CISCO Voice gateway for interoperability and RTPLead the actively involved with vendor in Core NGN NE’s integration & service migration; Had ensured minimum downtime during monitoring and operation services migration from M-2000 to U-2000Integrated Huawei based PRI services carried over TDMoIP “Raisecom” network with Vega PRI gateway; NT, clocking, framing, line coding & protocol settingsManaged vendor teams and successfully integrate SIP trunk through SIP-ALG based firewall with Huawei 1900 series PBXSuccessfully migrated services from traditional PABX serving around 17 group of companies to IP based infrastructure; including PSTN and other vendor PRI services migration

Responsibilities/Accomplishments: Promptly responded to diverse technical complaints and queries of corporate clients relating to internet access technologies such as FTTH and wireless. Provided support in involvement of all technical activities Ensured maintenance activities, effective coordination and alliance with TAC team, field operations team, fail-end team and NOC team to achieve maximum customer satisfaction; periodically reported to department headMajor Achievements: Designed ISP MPLS Backbone Structure, integrated inter and intra-city L2/L3 MPLS VPN (with and without BGP); Services like; Internet, Data, Cloud and Voice with MPLS Centralized Service. Ensuring services security and traffic segregation with single last mile at commercial end. Autonomous Systems integration best practice for Internet & etc Implemented and design 11 node L3 network, HUB & Spoke topology with different purpose protocols like; OSPF for node reachability with backup auto-failover and iBGP for network routes sharing Leaded project TDMoIP & TDMoMac, media provider for other Telecom PRI service provider Proposed, designed & deployed L2VPN solutions, ensuring our core network capacity & customer’s data privacy for their LAN extension, MAC flooding & information sharing Participated in planning, solution design & commercial meetings with customer for different Data & Voice Managed services projects

Karachi, Pakistan

Assist IT Manager in ProjectsResponsible for maintaining Voice Recording Server (VLS) running at clients endResponsible for any Issue relates to IP PANEL Phone installed in BURJ BANK.Responsible to support Field Technician if they required.Responsibilities include "Pre-Sales Engineer"​ for VoIP & IT products.Facilitate the sales executives in order to prepare them from technical aspects of productsResponsible to provide technical support for customers.Products QA reportsHand on experience: IP base Devices like IP PBX, IP Phones, ATA etcPROJECTS:BURJ BANK:As a TEAM MEMBERResponsibilities Arnex 100 & 500 IP-PBX QC/QA.Installed IP Phones at BURJ BANK Branches.Integrate the Arnex solutions in CISCO infrastructure.STREEBO:As a PRE-SALES ENGINEERActed as the mediator between client and sales team both with business and technical capacityConfigured Aristel SIP Phone 200 on Asterisk PBX ServerPAFAs an INSTRUCTORProvided "2 Weeks"​ training to PAF engineers at PAF Base Faisal, on latest version of Real-time voice recording Product Voice Logging System (VLS) "SmartWork", used for both VOX and Phone recording.

Deployed on UFONE project as BSS Engineer where about Operation and maintenance of BTS, VSWR ,DG & other alarms, Microwave link alignment, Media patching, Configuring Microwave link through Web-lct Software

Karachi

Operation and maintenance of RBS, Alarms handling with minimum down time, Maintenance of site generators and ACs efficiently to reduce alarms, Learning the clearance of the BER alarm & VSWR alarm within minimum assigned time

Master Of Science (Ms), Electrical, Electronic And Communications Engineering Technology/Technician

Masters in electrical communication, search work to address the security issues in SDN

Bs, Telecommunication Engineering

Activities and Societies: Played Cricket, Volley Ball, Basket Ball, Foot Ball.

High School, Pre Engineering

Activities and Societies: Participate in Debate Competition. Participate in General Quiz Competition. Team Member : Basket Ball, Foot.