Asaf Dado Email & Phone Number

New York, Ny, Us

Establish and lead the company’s customer and technical support organization.Managing technical integration and customer support operations while maintaining high levels of customer satisfaction, excellent service standards, and strong relationships with key clients and stakeholders.Develop and implement best practices, policies, procedures and standards, technical documentation and training materials. Set KPI to Drive continuous improvement. Lead, mentor, and develop a team of technical support professionals.Collaborate with product development, sales, logistics, and other departments to ensure seamless customer experiences and foster improvements and development.

New York, New York, United States

Manage worldwide UAV programs.In charge of all aspects of the program, including relations with the clients, budget management, product development and qualification, production and delivery, customer support, instructions and training, continuation projects and more.Operating in a dynamic and demanding multidisciplinary environment, that requires constant decision making and problem solving.

Commercial and financial management of large scale (multi-million USD) project offers, price proposals, international bids and RFP’s. Integration of different project aspects (technical, financial, contractual and legal) in to a complete and favorable offer, while maximizing the offer’s value to the company and the client. Negotiation of complex, multi-party, multi-million dollars projects.Managing commercial relationships with international clients. Financial management of existing contracts and projects.

Co-founded the company's international department. In charge of business development and promotion of the company's operation around the world.Identifying relevant markets and customer needs, building and implication of marketing plans for target markets.Creating valuable working relations with agents and resellers, forming collaborations with foreign suppliers and clients. Design of commercial agreements with representatives and clients.Preparation of response to international tenders and RFP's published by the UN, International Bank, governments and governmental organizations. Project management of innovative and complex international projects and operations.

One year Internship in the firm's venture capital, high-tech and mergers and acquisitions department.Participated in venture capital investment transactions, advised start-up companies and helped promote legislation in the Israeli parliament.

Product design and development, training and marketing. Identifying customers’ needs, designing technical and operational solutions, cooperating with the development teams through the development process.Participated in marketing demonstrations to foreign customers, designed and led customer training programs and field support operations, in Israel and in 12 other countries.Submitted technical proposals to several worldwide customers while acting as head of the operational and product design team.

Ll.B, Dual Major: Law And Economics

Master Of Business Administration - Mba

Master Of Business Administration - Mba