* Expertly analyzed data to pinpoint improvement areas, crafting impactful strategies for field teams and boosting operational efficiency and effectiveness.* Redesign the company’s DWH data model to fit analytics and research better* Develop an analytics dashboard presenting operational and performance KPIs to improve oversight and decision-making

* Analyze the value chain of data within the company and prioritize tasks accordingly* Create data reporting solutions such as ad-hoc reports and dashboards for various departments in the company.* Write scripts for and automate various processes within the company using Python – onboarding and billing solutions. * Distill the available data into business insight for the company’s leading management

* Oversaw the testing and deploying of new features, enhancing app functionality and user experience* Established an automated recruitment system, resulting in a 400% increase in recruitment volume* Developed and managed a CRM system, enhancing data utilization for insights extraction and process optimization

* Business development – Contact relevant leads, present the solution, showcase the value and negotiate the terms, an end to end management of the process.* Create leads through market analysis, research, and approaching prospective clients – malls, parking lots, gas stations, etc.* Coordinate development of new features with the R&D team.* Negotiate partnership prospects.* Direct management of a team of field installers.* End to end Project and Operational management of installation projects – supply chain, logistics, and every aspect concerning installing new charging grids. * Operational management of the national charging network.

* Management of the call center’s sales teams.* Set strategic goals and tactics to evaluate and meet said goals.* Increased the agency’s sales by 80% through the creation of a new sales function.

* Manage a shift of about 16 call center representatives.* Provide real-time solutions to clients and team.* Manage all aspects of the shift – shift registration, sales log, and so on.