Career Summary:More than 18 years professional experience in software quality assurance and testing in multinational and local companies. Worked with Japanese, US, Finnish and local projects. Experienced in forming and managing QA team, defining quality attributes, quality process, standards (CMMI), quality audits and training needs of the team. Defined several templates like system test cases template, test completion status report template, system test plan template, quality audit checklist etc. Developed quality related various metrics for evaluating performance. Participated in several management and quality related local and internal training programs. Familiar with automation testing tools like IBM Rational Functional Tester, TestComplete, Selenium, JMeter etc.Responsibilities: Interface with senior managers:•When management arrives at a strategic plan, as a QA manager I integrate that plan with the QA plan. As per example, once top management decided to move from traditional waterfall model to agile, as a coach I provided necessary support to make them (QA members) understand the role and how to perform that properly.•As a QA manager, I have to advocate for the quality across the entire company. Sometimes the job includes preventing releases when it doesn’t satisfy core quality issues.Provide vision and leadership:•Strategic redirection – test automation (unit test, integration test etc.) are done by the developers, as a QA manager, I have to make a plan to train QA members for making them better automation engineers.Organizational leadership:•Performance evaluation: As a QA manager I try to play an important role during yearly evaluation and also negotiate with senior management regarding promotion and compensation increases.•Recruitment: I play an important role for online job postings, authorizing job descriptions, screening candidates for open positions, and pulling them in a formal interview loops.•Quality process definition: Determine in-house quality definition, standards, procedures and training needed.