Alex Salwitz Email & Phone Number

As a business analyst with over 10 years of experience at YMCA of Greater Seattle, I help the organization deliver exceptional customer experience by improving operational efficiency and leveraging data-driven insights. I use SQL and Microsoft Power Platform to analyze, visualize, and automate data from various sources and systems, and to create user-friendly dashboards and reports.I also collaborate with cross-functional teams and stakeholders to understand their needs, challenges, and goals, and to develop user stories, workflows, and solutions that enhance customer satisfaction and retention. I have successfully implemented several process improvement and data science projects that resulted in increased revenue, reduced costs, and improved quality. I am a passionate learner who thrives on asking questions and understanding diverse perspectives. I am also committed to supporting fellow LGBTQ+ professionals and fostering an inclusive work environment.

Listed skills include Customer Service, Microsoft Office, Management, Public Speaking, and 18 others.