- ID Validation: Verify and validate customer IDs.- Implementation and improvement of AI tools for the company's activities.- Interface with various company branches (UK, Spain, Poland...).- Database organization.- IVR implementation.- Chargebacks and Payments: Assist with daily management and reporting.- Reporting and Tracking: Assist with issue reporting, improvements, and new tool implementation.- Support Team Assistance: Review tasks based on GDPR, refund policies, KPIs, and reply templates.- Tool Utilization: Use software, databases, Google Drive, Office, and other tools appropriately.- Team Relationships: Build trust and reliability with team members.- Training: Participate in training and learning opportunities.- Language Skills:English: Good reading and communication (A2, B2).Spanish: Good reading comprehension (A1, A2).

• ID validation: Verify and validate the IDs sent by customers.• Assist with daily management and reports of Chargebacks and Payments process.• Assist with reporting and tracking issues, improvements and implementation of new tools.• Assist with the support team - task reviews based on knowing GDPR and refund policies, KPI metrics and appropriate use of reply templates.• Utilize software, databases, scripts, google drive, Office and other tools appropriately.• Build lasting relationships with team members based on trust and reliability.• Take part in training and other learning opportunities to expand knowledge of the company and position.

Responsible for waiting tables and demonstrating craft beers. Organization of the hall, stock, and cashier.

Responsible for taking care of the patient in his or her residential environment and performing household chores.

Responsible for organizing, monitoring, and recording the activities of the virtual classrooms. Supporting the coordination in serving students, promoting workshops/events, and managing the school's website and digital drivers.

Master's degree in Communication.

Responsible for the Human Resources temporary contract area at Andarai Federal Hospital. Performing activities to control contract renewal or termination deadlines, salaries, vacations, and absences. General attendance (via telephone, e-mail, or in person), onboarding, and integration of new employees with the sectors, in addition to supporting the hospital coordination and the headquarters of the Ministry of Health in Rio de Janeiro in requested requirements.

Responsible for monitoring and updating the social networks Facebook and Instagram. Creating and disseminating promotional campaigns. Production of daily content and interaction with customers. Performance analysis of the channels through Google Analytics.

Follow and understand the processes of the Branch Networks, both in the commercial and operational areas. Sale of consigned credit to retirees and pensioners.

General administration of the anesthesia department. Management of employee attendance and payroll management.

Internship as Marketing Assistant. Commercial activity, visiting clients, prospecting for new clients, brand publicity, actions in the marketing area of the company, strategic actions, market research and contact with partners.