• Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.• Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services• Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.• Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)• Collect deposits and balances• Use promotional techniques and prepare promotional materials to sell itinerary tour packages• Handle unforeseen problems and complaints and determine eligibility for money returns• Attend conferences to maintain familiarity with tourism trends• Create and update electronic records of clients• Maintain relationships with key persons• Keep financial statements and documents• Reach the revenue and profit targets

•Comply with company operational compliances•Planning and coordinating administrative procedures to devise ways for streamlining processes•Conduct quarterly Audits for suppliers/Vendors• Maintain a supplier Register.• Attending networking events organize by Tourist Board/SLIATO• /Government etc. on behalf of the company.• Building trust and long-term relationships with respective partners.• Manage and initiating CSR projects.Cultivating positive interactions and relationships with sales representatives, team leaders and managers, and executives to evaluate sales strategy and results.• Motivating team members to exceed expected goals.• Developing ways to improve the customer experience and build• brand loyalty.• Act as the point of contact for internal and external clients and• Handle requests• To be accountable for Human Resource processes and systems.• Maintain an In-depth information files/contracts about office management procedures, departmental regulations, and legal policies required to handle clients.• Monitoring office inventory, and placing order for purchasing new material in budget• Write and distribute email, Handling promotions, correspondence memos, letters, faxes and forms.• Maintain polite and professional communication via phone, e- mail, and mail.• Fill in for Manager in times of absence. Make executive decisions, hold meetings and provide accountability

• Coordinate project management activities, resources, equipment and information• Break projects into doable actions and set timeframes• Liaise with clients to identify and define requirements, scope and objectives• Assign tasks to internal teams and assist with schedule management• Make sure that clients’ needs are met as projects evolve• Help prepare budgets• Analyse risks and opportunities• Oversee project procurement management• Monitor project progress and handle any issues that arise• Act as the point of contact and communicate project status to all participants• Work with the Project Manager to eliminate blockers• Use tools to monitor working hours, plans and expenditures• Issue all appropriate legal paperwork• Create and maintain comprehensive project documentation, plans and reports• Ensure standards and requirements are met through conducting quality assurance tests