Ari Sarousi Email & Phone Number

Washington D.C. Metro Area

-Leads strategic planning, design, and implementation of professional development programs align with organizational goals, and industry needs.-Engages with external businesses and government agencies to ensure offerings conform to NECPA PD standards.-Design and execute departmental overhaul that saw department revenues rise by an average of 130% a year.-Directed the creation of LMS systems to deliver high quality education and maintaining the systems.-Spearheaded initiatives which expanded programs approved in four new states through regulatory compliance processes.-Write and present proposals to colleges and universities to incorporate NECPA credentials into programs through articulation agreements.-Stays abreast of industry trends and best practices in training methodology, integrating innovative approaches to enhance program effectiveness.

Washington D.C. Metro Area

-Provided technical and administrative support to clients as well as first line IT support for the office.-Answered questions about organization, products and services and provides callers with information.-Helped clients navigate website.-Helped clients find and submit online forms and orders.-Processed applications and reviews new and renewal documentation.-Mailed out information, certificates and material orders for credentialing.-Maintained paper and electronic files.-Sent renewal notifications to current credential recipients.-Confirmed the receipt of documentation (email, faxes, mail, etc.)-Updated electronic database.-Oversaw and coordinates instructional classes.-Planned travel, and class location, as well as orders materials for class.-Supported class instructor.-Coordinated and maintains professional standing with state contacts.-Assisted with invoicing.-Updated website with training and classes for credentialing.-Assisted in marketing for credentialing in states.

Washington D.C. Metro Area

-Researched program material, courses, and processes to develop new programs that meet staff needs.-Maintains a variety of manual and electronic record to provide up-to-date reference and complying with regulatory requirements and established guidelines.

Master Of Business Administration - Mba

Bachelor Of Arts (B.A.), Political Science And Government

Activities and Societies: Student Government Association