Manager: Technology - Ground Operations Portfolio
Current- Strategic Planning and Financial Oversight: Directed planning and budget management for Ground Ops Technology, implementing an agile framework (SAFe) to bring agility to processes. This shift streamlined financial management, making it more responsive to organizational needs.- Talent Development & Team-building: Formed two separate, fully-staffed teams from their inception, including establishing team-level processes, culture activities in a virtual environment, and team norms supporting training, development, and growth.- Cross-Departmental Portfolio Management: Managed multiple project portfolios across departments, aligning them with key company goals. This focus ensured resources were allocated where they could make the most impact.- Technology Transformation: Led a major shift in how the organization worked by integrating SAFe methodologies, using tools like Jira and Jira Align. This initiative optimized how teams operated, making them more efficient and aligned.- Navigating SAFe Adoption: Drove the transition to SAFe across product lines, successfully securing leadership buy-in. This change, while initially met with resistance, ultimately fostered a culture of continuous improvement.- Innovative Collaboration: Pioneered new ways to collaborate, regularly bringing together team members across different departments to share ideas and solve problems. This approach encouraged innovation and problem-solving.- Performance Monitoring: Introduced comprehensive performance tracking, including flow metrics and frequent check-ins on PI objectives. These measures ensured projects stayed on track and issues were quickly addressed.- Executive Engagement: Provided consistent updates to executive leadership, detailing deployments, incidents, and application performance. These meetings ensured that technology initiatives were in sync with the broader business objectives.