Alexander Sawchuk Email & Phone Number

Smyrna, Georgia

Smyrna, Georgia

Marietta, Georgia

Johns Creek, Georgia

Manage daily operations of Pet Hotel and provide customer satisfaction and ensure safety of animals.- Consistently achieve highest sales averages by up-selling products and services available to pets enhancing their stay. - Provide superior customer service that led to a dedicated loyal client base. - Through excellent communication with clients meet and exceed all targets for customer service. - Assume all opening and closing procedures in the absence of manger, including inventory management and front desk computer systems and functions. - Provide hands on training of new employees as group leader and streamlined duties and responsibilities, resulting in superior performance. - Achieved faster service, improved efficiency and enhanced guest satisfaction by monitoring employees’ performance.- Reduce risks of any hazards to people, pet or property as well as multitask, handle large amount of dogs, resolve any issues and excel within a demanding and high-volume work environment as Safety Coordinator.

Alpharetta

A dedicated team player, committed to providing high-quality support and excellent problem-solving skills. Perform sales calls; update information with current and new clientele. - Secure, organize, and setup account partnerships with Highrise and NOC administration systems, which maintains client data base for over 100 new clients. - Train and develop clients, ensuring techniques to expedite work-flow and simplify processes which allow clientele the capability to utilize their store portal and back office systems to create work orders, obtain service providers, work with issues that need to be addressed, and provide the clientele with 100% opportunity to review reference and make choices by utilizing the portal.- Plan, execute, and finalize projects with constraints of delivering on time within scope objectives, allowing 80 to 100% completion of jobs.- Train service providers how to edit and tailor their Worktrack account, which ensures quotes to clients, work-flow status of job bids won and creates message board, resulting in an 80 to 100% opportunity for providers.

Atlanta

Provided customer service to patrons of establishment. - Led Fan Development by implementing programs which assisted with brand exposure, as well as growth and retention of Thrasher Fans ensuring a fun, safe and positive environment. - Handled customer education, marketing programs, sports sponsorship's and promotional events, which resulted in 98% retention of ticket holders.- Provided assistance with Public Relations for local advertising within Atlanta; prepared and distributed all merchandising, achieving both new and seasoned hockey fans utilized access to the team and local rink increasing fan base by 98%.

Kennesaw, Georgia

Provided customer service functions for start-up wireless company.- Achieved 100% sales quota and increased market share 50% through aggressive cold-calling and follow up.- Exceeded sales by 25% plan by preparing and delivering in-service presentations to end users and decision makers, while consulting with customers and meeting their needs.- Performed all opening and closing procedures, including inventory management, sales data and cash drawer reconciliation which ensured merchandise, financials, and commissions where accountable.- Utilized computer systems and processes for device sales and service activations, which demonstrated a commitment to customer service, adding new customers while maintaining premium service levels with existing accounts.- Trained, managed, and motivated sales team and created sales strategy, resulting in team performance at 106% of plan.

Gwinnett Arena

Performed tasks in any area that was assigned.- Interacted with fans during intermissions developing long-term attachment to the sport, and increasing fan involvement as part of Game Operations.- Participated in planning and hosting events throughout Gwinnett for marketing campaigns. Any Results?- Provided assistance in event planning by hosting, greeting fans, and working the information table, which provided fans with an exciting experience with professional players.

Bachelor Of Business Administration (Bba), Business Administration And Management, General, Graduated

Activities and Societies: Public Relations for Georgia State Ice Hockey

Bachelor Of Business Administration (B.B.A.), Hospitality Administration/Management, Graduated

Activities and Societies: Played Ice Hockey for Georgia State University, PR for Georgia State Ice Hockey Team 2011-2012Minor: Hospitality.

Bachelor Of Business Administration (Bba), Business Administration And Management, General

Activities and Societies: Played Hockey for University of Central Florida, Risk Management and Travel Coordinator for Central Florida.

Education record