Vision Services Group is a nonprofit organization dedicated to alleviating poverty and ultimately eliminating it. It does this by facilitating emotional growth and learning through a wide range of critical services for children, families and senior citizens in a Christian environment. These services include counseling, group mentoring, afterschool, summer camps and practical life education. While the principles of Christianity are the basis of our existence, we also celebrate the diversity of all faith traditions. The majority of the programs are located in rural and inner-city neighborhoods throughout North Carolina and in South Carolina, Tennessee and Virginia.

Writer, Voice of the A+ Kids Stories for the after school program, Developed Activities for After School Program, Coordinated Email Marketing Campaign and various multi-tasking duties such as Social Media Posting on multiple marking sites, Uploaded all monthly marketing materials and management tools for the company martial arts schools nation wide to the company website, Assisted with Behind the Scenes Media, Coordinated Company Expo, Calendar Planning for Supervisor and Vice-Chairman, Research, Editing and Proofing for the MAW Magazine, etc.

My was responsible for overseeing the regional office for the inbound and outbound telemarketing team. I prequalified all sales agents to be interviewed by the regional director. Distribution of leads throughout the region and handle all customer service questions that may occur. Responsible for maintaining rate updates, memos, emails to the career agents. Maintained the regional directors day to day scheduling and upcoming events.

As an office manager my responsibilities became more advanced. I was responsible for overseeing three real estate offices with over thirty listing agents and fifteen sales agents while keeping a productive and positive atmosphere. My duties were to verify all listing and sales contracts, ordering office supplies for the different branches. Client updates for agents out of the office or no longer employed with the company. Correspondence with the Better Business Bureau if there were complaints letters explaining the different circumstances for each one. Maintained the agents' personal files to make sure all license were active and all post licensing requirements were met. As a manager I was responsible for the escrow deposits and bank deposits for the broker as well as commission check for the agents.

While working for Century 21, I was responsible for answering all incoming phone calls on a multi-T line system, data entry for all appraisal request as well as listing agreements, basic filing, using the postage machine, receiving and distribution of all incoming fax that came threw the office.

During the time I was at the temp agency I had the opportunity to have several duties such as customer service, answering multi-phone lines, data entry, basic filing, leasing apartments, drawing up contracts, drivers license verifications, background checks, inbound and outbound telemarketing.