Andrew Bristow Email and Phone Number
Andrew Bristow's Location
Chicago, Illinois, United States, United States
Andrew Bristow's Contact Details
Andrew Bristow work email
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- Valid
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Andrew Bristow personal email
n/a
About Andrew Bristow
Experienced recruiting operations manager, technical recruiter, team leader, and operations manager with a demonstrated history working in the tech, Fintech, service, and mechanical and industrial engineering industries. Skilled in full cycle, technical, and sales recruiting. Extremely passionate about process design, implementation, and improvement through careful data analysis.
Andrew Bristow's Current Company Details
Andrew Bristow Work Experience Details
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Manager Of Talent Acquisition OperationsFictiv Jan 2022 - PresentSan Francisco Bay Area, Ca, Us
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Recruiting Operations ManagerFictiv Aug 2019 - Jan 2022San Francisco Bay Area, Ca, Us• Promoted to this high-impact role after 7 months for which I reallocated resources away from low ROI projects, mapped job levels/compensation, and holistically shaped recruitment at Fictiv• Directly responsible for Fictiv’s transition from Lever → Greenhouse as part of an accelerated 2-week implementation project• Managed Fictiv’s organization health post-transition by creating a product roadmap for optimization of Greenhouse and the recruiting process• Negotiated vendor contracts for goods and services resulting in savings of over $40,000 for Fictiv• Managed the recruiting team's suite of tools, job sites, and platforms along with their associated integrations• Created framework to generate executive reports, weekly and ad hoc, on recruiting metrics, adding context when applicable• Trained all new hires on Greenhouse, with specialized training sessions for interviewers, hiring managers, and recruiters
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Technical RecruiterFictiv Jan 2019 - Jun 2020San Francisco Bay Area, Ca, Us• Filled roles from entry-level individual contributors to executive-level directors, across Fictiv • Primarily worked on roles for the Product Management, Engineering, Design, Operations, Finance, Sales, and Customer Experience teams for local/remote domestic and international positions• Conducted interviews in every stage of the candidate life cycle, verified references, held debriefs, and negotiated salaries• Lead initiative to focus on diversifying our workforce and minimizing unconscious bias in the candidate screening process
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RecruiterHomeshare Dec 2017 - Dec 2018San Francisco, Ca, Us• Filled roles in Engineering, Design, Operations, Data, Growth, Marketing, Finance, Sales, and Customer Experience for both local and remote teams• Collaborated on the creation of the Inside Sales Team, focusing on hiring, defining the individual roles, team organization and their place in the reorganized operations structure• Created job descriptions, posted open roles on job boards, sourced candidates, scheduled all screenings and interviews• Conducted interviews ranging from first phone screen to final in person, checked references, collected feedback, held debriefs, and negotiated salaries• Researched and tested multiple ATSs before implementing Greenhouse. Previously used a homemade ATS in Google Sheets• Developed assessments and scoring rubrics to have a uniform and efficient pipeline • Lead initiative to focus on diversifying our workforce and minimizing unconscious bias in the candidate screening process• Increased employee headcount by 300% in 10 months -
Operations Lead National Lease RenewalsHomeshare Dec 2017 - Dec 2018San Francisco, Ca, Us• Led a team of remote, multi-marketed, and multi-business partners, in the development and execution of our lease renewals process • Increased the individual renewal-rate from 16.67% to 34.7% Y/O/Y• Reduced unit churn by -64.29% Y/O/Y, improving our relationships with our business partners while maintaining our unit count• Forecasted expected vacancies for the executive team in order to inform data-driven OKRs • System admin for Front (CRM): drove efficiencies in Homeshare’s manual operations and eliminated up to 50% of inbound ticket volume via workflow automation• Collaborated with members of each market team to create a unified branded language
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Operations SpecialistSquare Nov 2015 - Dec 2017San Francisco, Ca, Us• Designated SME for Caviar. Focused on initiatives to level up team efficiency and scale customer self-service• Drove key product and strategy changes including: Caviar’s V1.0 QA program, item substitutions, and fraud detection and prevention• Trained operations team on how to file, and advocate for, bug and feature requests using JIRA• Collaborated with menu designers, dispatchers, and couriers to establish a more cohesive customer experience • Maintained and nurtured relationships with customers, restaurants, and corporate accounts by correcting trending issues -
Account ManagerTrueaccord Jan 2015 - Oct 2015130, Kansas, Us• Worked cross-functionally with data science, legal, and engineering teams to develop and improve upon automated communications with debtors• Cultivated empathy-based relationships with clients placed for collections, using a friendly demeanor and available customer data• Handled both inbound and outbound communications in a multi-channel support role• Maintained excellent client satisfaction in a challenging collections environment• Evaluated existing processes and provided data-driven feedback to management to improve process and results• Stayed compliant with all federal, state, and local debt collection laws -
Manager, Client ExperienceHomejoy Oct 2013 - Mar 2015San Francisco, Us• Achieved recognition for exceptional performance (zero error reports) as a team for two consecutive quarters• Provided detailed root cause analysis reports to product and engineering teams for discovered bugs and product gaps• Maintained exceptionally high team metrics and morale while exceeding customer satisfaction goals in a high-stress start-up environment• Recommended and scaled the first remote Client Experience office team from 3 to 50 members in 6 weeks• Organized and lead team building exercises for the new, fully scaled team• Trained, coached, and directly supervised a new 25 person team• Oversaw transition of a 3 team support and sales organization into a single, unified team• Handled escalated client and cleaning professional inquiries through multiple channels -
Zone Manager-EntertainmentWalmart Oct 2013 - Jul 2014Bentonville, Arkansas, Us• Held Manager on Duty shifts with responsibility for store direction• Oversaw four major, and seven minor store departments • Lead strategy meetings for the store and departmental deployment of large events (Black Friday, Xbox 1 and PS4 launches)• Lead safety team with weekly meetings and bi-monthly store events• Achieved 5% reduction in shrinkage and member injury reports while improving team morale and store appearance by maintaining strict store appearance and safety standards• Mentored four team members, transitioning two into department managers, and two into specialist roles -
Senior Team LeaderTarget Aug 2011 - Nov 2013Minneapolis, Mn, Us• Directed store operations• Oversaw full cycle logistics process: Inventory management, performance management, truck unload, back stocking, and ensuring store was guest-ready each day• Cut truck unloading time by 25% by increasing staff efficiency and replacing unproductive staff members• Achieved dramatic improvement in staff turnover (from 60% annually to 20% annually) for the logistics teams• Scheduled staff and handled HR documentation for performance improvement issues• Oversaw adding fresh produce and cold food to our store's inventory while increasing overall productivity• Maintained a clean, and well organized, back room and receiving area -
Assistant Store ManagerSunglass Hut Aug 2010 - Sep 2013• Maintained inventory, and handled ordering and accounting for all units• Assisted customers in selecting the best eyewear suited to their needs• Screened candidates and performed first interviews of prospective new staff; trained staff and educated them on 3rd-party products• Served as point-of-contact for vendor inquiries• Decreased shrinkage by 10%
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Store ManagerJamba Juice Mar 2008 - Oct 2011Atlanta, Georgia, Us• Consistently achieved status as one of top three stores in the district with the highest sales and upsells across the district• Held a profit growth of 5% or more each quarter, year after year• Directed store operations to maintain corporate standards• Hired and trained store staff, promoted two shift managers to Store Managers of their own locations, and conducted district-wide hiring events• Served as point-of-contact for vendor inquiries• Decreased product waste by 10% -
Salon ManagerDragonfly Salon Aug 2008 - Aug 2010• Maintained and updated all business accounts including advertising, salon utilities, product ordering, and private functions • Responsible for interviews, answering phones, setting appointments, accepting payments, scheduling stylists, and customer visits• Maintained a pleasant and professional environment by cleaning and merchandising product shelves
Andrew Bristow Skills
Customer Service
Sales
Customer Satisfaction
Microsoft Office
Time Management
Merchandising
Public Speaking
Microsoft Excel
Retail Sales
Social Networking
Visual Merchandising
Account Management
Powerpoint
Team Building
Leadership
Root Cause Analysis
Social Media
Program Management
Process Improvement
Program Development
Quality Assurance
Microsoft Word
Client Relations
Management
Logistics
Leadership Development
Personal Development
Networking
Delegation
Demand Planning
Computer Hardware
Community Outreach
Personnel Management
Talent Acquisition
Compliance
Volunteer Recruiting
Recruiting
Promotions
Team Coordination
Technical Recruiting
Job Description Development
Greenhouse
Screening
Diversity And Inclusion
Problem Solving
Relationship Building
Fraud Detection
Apparel
Demonstration
Venue Management
Retail Marketing
Direct Sales
Nonprofits
Non Profit Administration
Non Profit Volunteer
Zendesk
Cash Management
Volunteer Management
Multi Channel Support
Andrew Bristow Education Details
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Sierra CollegeGeneral
Frequently Asked Questions about Andrew Bristow
What company does Andrew Bristow work for?
Andrew Bristow works for Fictiv
What is Andrew Bristow's role at the current company?
Andrew Bristow's current role is Manager of Talent Acquisition Operations at Fictiv.
What is Andrew Bristow's email address?
Andrew Bristow's email address is ab****@****ice.com
What schools did Andrew Bristow attend?
Andrew Bristow attended Sierra College.
What skills is Andrew Bristow known for?
Andrew Bristow has skills like Customer Service, Sales, Customer Satisfaction, Microsoft Office, Time Management, Merchandising, Public Speaking, Microsoft Excel, Retail Sales, Social Networking, Visual Merchandising, Account Management.
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