Alan Dyck Email & Phone Number

New York , Ny, Us

• Ran customer advisory board and user research to ensure 60% of features in each release were user-focused vs tech debt• Integrated insights from sales and customer success stakeholders into a one-year product roadmap• Produced user stories for platform features that drove $1M in subscription growth• Defined and revised engineering team processes to ensure continual, high-velocity delivery• Recruited, hired, and onboarded, and led a team of four PMs and designers to meet development capacity

New York , Ny, Us

• Oversaw delivery platform integration to connect consumers with the freshest traditional Vietnamese sandwiches • Directed the buildout of a food service storefront that was standards-compliant and highly usable for kitchen staff• Led product marketing, defining the voice, cadence, and visual style of the brand

San Francisco, Ca, Us

• Executed user research to refine the product management vision and deliver features that were essential to at least 80% of paying customers• Conducted data analysis to generate key insights and guarantee that all initiatives on the roadmap delivered value to users, achieving 50% adoption and retention• Spearheaded development and scaling of the SaaS workflow platform for more than 1,000 auto repair shops while driving a 200% improvement in issue resolution• Ran behavioral interviews to grow the Product and Design teams

Chicago, Illinois, Us

• Conducted user research to validate and refine product strategy, so over 50% of the roadmap was revenue-generating• Guided user stories through the scrum team, launching new features, and fostering customer feature adoption• Drove a $10M annual increase in B2B sales while delivering workflow management functionality for the retailer segment of a high-growth multi-sided marketplace

• Discovered new addressable markets with alternative monetization models, through customer research into user segments that were unwilling to play typical addictive games• Led development and publishing of a mobile game within an 8 month launch date commitment• Achieved 7% lift in daily installs per week through social, blog, and email marketing content with 10% email open rates

Indianapolis, Indiana, Us

• Directed customer research and platform scrum teams to improve the art ecommerce experience for millions of customers, achieving a 10% increase in global revenue• Led A/B testing and checkout funnel optimization, capturing $30M in cart abandonment• Delivered user interfaces for a direct-to-consumer digital art display that sold over 90% of its physical inventory

Emeryville, California, Us

• Ran user research to define and clarify the roadmap for a suite of five products • Developed search features that bridged print and digital collections, in response to this $10M market need• Evangelized the product through presentations at trade shows

Irving, Texas, Us

• Developed reports and web applications in Java and SQL• Turned user requirements from sales, finance, and accounting departments into valuable business intelligence reports• Kept development team on schedule, by identifying and managing tasks, recognizing risks, and allocating resources

Tokyo, Jp

• Created elearning products for sales and leadership courses• Administered transactional database for B2B courseware• Created object-oriented interactive media products for CD and web• Consulted with clients to determine specifications and scope

Associate Of Science (As), Graphic Design

Education record