As Forlanso’s Social Media Manager, I am responsible for building and developing an effective strategy across various social platforms such as Instagram, Twitter, Facebook, and TikTok. I create and manage content, engage with audiences, and analyze performance to improve customer experience and increase engagement and reach.Key Responsibilities:Content Strategy Development: I build an integrated strategy to market Forlanso’s products and services on social media platforms, taking into account current trends and the company’s goals.Content Creation: I produce diverse and engaging content, whether images, videos, designs, or texts, that suit the audience’s interests and reflect the brand’s identity.Account Management: I follow up on posting regularly, manage interactions with followers, and respond to their inquiries and comments, which contributes to enhancing the company’s reputation and increasing customer loyalty.Performance Analysis: I monitor performance across key performance indicators (KPIs), and analyze data to identify improvements and develop future strategies and campaigns.