Aseema Deswal Email & Phone Number

Document Agile user stories in corporate wiki [TWiki] for API/Web Service to support Universal Desktop GUI. Update ExtremePlanner (agile project management tool) stories with scope updates and links to related story detail wiki pages .Review Agile user stories with Development team to facilitate iterative development cycles. Support QA by reviewing test cases in HP Quality Center.

• Gathered requirements for migrating scheduled, portal, local/ ad-hoc queries previously running on Brio Platform to Oracle BI Suite EE 10g R3 to develop reports in Oracle BI Suite EE 10g R3 "Answers". • Completed training in "Oracle BI 10g: Analytics Overview";"Oracle BI Suite 10gR3: Create Reports and Dashboards"; "Oracle BI Suite 10g R3: Build Repositories"; "Oracle BI Publisher 10g R3: Fundamentals"..

Flight Planning System Replacement (Legacy main frame system migrated to a state of the art operations system, created by an external overseas vendor.)• Coordinated “Dispatch Office” process mapping meeting to identify training needs due to impact of Flywize (Vendor system) environment on current business processes.• Developed Swim Lanes, Context diagrams etc. for mapping Current and Future state business processes for Dispatch office and Dispatcher Support services.• Documented use cases to clearly communicate business processes as well as Coordinated Requirement Traceability review meetings with Offshore QA team and clarify requirements /interfaces in context of Flywize environment, to aid QA in End to End Testing. • Performed functional testing as well as interface testing (middleware, database, ATC etc) on Flywize. Liaison between offshore QA team and subject matter experts/business users for appropriate resolution of test issues. Was a critical force in ensuring QA processes were adhered for resolving issues to utmost business satisfaction.

• Enhanced development team’s working relationship with business users. Improved process efficiencies by eliminating redundancies via consistent quality assurance methodology for IT department. Streamlined test issues resolution and Regression testing. Documented test runs. Provided inter-departmental status updates. • Developed test strategy and executed detailed test plans within project schedule to verify products were consistent with software specifications for Airport applications - (EasyFIDS (Flight Information display systems), CSR Upsell in FastAIR (menu based Visual C++ application to retrieve information from Apollo mainframe reservation systems), IGAPS(Gate Assignment and Planning System), BART (Baggage Alerting and Reporting), BullsEye (bag scanning application)Thin Client image verification, SSD (System Status Display), KPI (Key Performance Indicators - Business Objects application providing real time data and historical reporting to enable stations to improve performance based on KPI drivers).• Documented process flows in Visio for KPI, BART and AAM UAX LAV SVC Tracking Compliance.

• Automated test data (saved thousands of CSR dollars and man-hours used to create test scripts/data). Mentored Team in developing test data in Apollo (United reservation mainframe system) read-write environment.• Developed test plans and test cases to cover overall quality assurance and System Requirements of EasyCheck-In (self service kiosk). Performed functional and regression tests for checking specific business rules and logic of application by following functional specs as well as design documents. • QA lead for EasyCheck-In Phase 4, CUSS Phase 4 and EasyCheck-In Phase 5. Developed use cases for Upgrades and Non Revenue functionalities for EasyCheck-In Online. Documented test runs, conducted Daily Status meeting, provided inter-departmental status updates. Worked closely with developers to resolve defects. Ensured customer satisfaction by escalating issues identified in User Acceptance Testing (UAT) for effective resolution. • Ensured integrity of system requirements throughout Software Development Life Cycle (SDLC) to meet quality goals, while maintaining strict time lines.

• Documented requirements for Baggage Handling Ramp Processes. Developed GUI(visual specifications and prototype) using Visual Café • Developed and executed test plans/test cases for System, Integration, regression testing and User Acceptance testing for baggage handling application. Documented Help Desk Support Procedures as well as User Training manual. Provided onsite deployment support. • Liaison between end users and development team. Maintained Change Request Log.• Drafted and validated Business Requirements document for DIA FIDS (Flight Information display systems) Replacement with users. Tested FastAIR and Passenger Boarding System (PBS). Ensured issues were resolved in timely manner meeting quality expectations of user.• Provided ongoing support to users in field by troubleshooting through Service center. Revised Help Desk documentation. Monitored CF (computer failure) delays. Executed test cases for FastAIR and PBS.

Post Graduate Diploma In Management (Mba), Human Resource Management And Marketing

Bachelor Of Commerce