A professional, organised, and goal-orientated individual with over 8 years’ service in both B2B/B2C customer delivery. Strong interpersonal skills, a combination of account management and operations handling experience, has given me the opportunity to think critically and outside the box, to troubleshoot and provide creative solutions to internal/external stakeholders.I am solution-driven and proactive in seeing projects through to completion with full ownership of key decisions made. My commercial acumen, efficiency and flexibility has allowed me to effectively prioritise multiple projects depending on client needs and urgency, as well as drive sales by utilising cross-selling opportunities and by showcasing my professional competency to prospective clients.Combined with skills gained from my Bachelor of Science (BSc) International Politics degree from City, University of London alongside industry and extra-curricular experience’s, I also possess technical abilities consisting of but not limited to: Microsoft Suite (Excel, PowerPoint, Word, Outlook), Adobe Indesign, Adobe Photoshop, Adobe Illustrator and Logic Pro X, DSLR Photography, Facebook Ads, Microsoft Suite, Zendesk, Junifer, Echoes, Xoserve, Outlook, Excel, Word and more.
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OperationsBi Worldwide EmeaLuton, Gb
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Operations AssistantBi Worldwide Emea Nov 2022 - PresentNewport Pagnell, England, United Kingdom -
Energy SpecialistBulb Mar 2020 - Feb 2021London, England, United Kingdom -
Customer And Trading ManagerSainsbury'S Jul 2018 - Feb 2019Luton, United Kingdom• My role as a Customer Experience Manager meant I was responsible for leading the customer service team, and ensuring great customer service was being delivered throughout the store and the overall customer experience was great.• Analysed, interpreted and implemented changes according to customer feedback data.• Created new policies and procedures and delivered training to teams, ensuring all staff training is up to date and relevant and also created posters• Responsible also for the maintenance and understanding of ATM’s, pricing and ticketing of products, planning & forecasting of labour and stock, having to adjust to business needs accordingly.• Ensuring compliance was being followed throughout the store in line with legalisation• Conducted interviews, recruitment, disciplinaries and payroll as part of HR Admin.• Got stuck in and helped colleagues undertake difficult tasks, always offering my support.• Designed and created engaging posters and banners for the staff and store. -
FounderAlif London May 2016 - Dec 2018London, England, United Kingdom• Designed the brand logo and the boxes• Created designs for all pieces of clothing• Arranged for models and studios for professional photography of clothing and edited it all myself.• Created all promotional material in relation to the brand.• Used DSLR’s to take pictures and edit material myself.• Liaised with suppliers to arrange for products.
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Assistant ManagerSukho Thai Restaurant Jul 2013 - Feb 2018Great Missenden, England, United Kingdom• Responsibilities included: Taking orders face to face and via the telephone, taking payments in cash and card, responding to customer inquiries, carrying out quality checks, carrying out up-selling of items, managing a customer database and the social media sites, following safer food better business legislation, following Health and safety legislation.• Helped manage all social media marketing for the restaurant.
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Event PhotographerBritish Bangladeshi Helping Hands Charity Jan 2012 - Dec 2014Luton, England, United Kingdom• Did the photography, editing and processing of all images from events covered.
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Web DeveloperInkstar Creations Limited Jul 2013 - Sep 2013Luton, England, United Kingdom• Used Wordpress to design and build websites.• Used Photoshop, Illustrator to help with design concepts. -
Sales AssistantNext Jun 2012 - Jul 2012Luton, England, United Kingdom• Handled general customer enquiries and cash/card payments on the tills• Helped organise the stock room and shop floor
Asef Ahmed Education Details
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International Politics
Frequently Asked Questions about Asef Ahmed
What company does Asef Ahmed work for?
Asef Ahmed works for Bi Worldwide Emea
What is Asef Ahmed's role at the current company?
Asef Ahmed's current role is Operations.
What schools did Asef Ahmed attend?
Asef Ahmed attended King's College London, City University London.
Who are Asef Ahmed's colleagues?
Asef Ahmed's colleagues are Pavol Gulas, 冷酷浪, Beth Thotland, Alex Bauman, Julie Brusen, Myles Pollie, Nathan Haubrich.
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Asef Ahmed
West Midlands -
5gmail.com, advisory.com, gmail.com, tuck.dartmouth.edu, monitordeloitte.es1 +191455XXXXX
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Asef Ahmed
"Aspiring Mern Stack Developer | Passionate About Full-Stack Web Development | Building Modern Web Applications"Dhaka, Bangladesh
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