Asela Kumarasinghe Email & Phone Number

Front office professional with over 15 years experience in concierge and front office operations, fullyknowledgeable on all aspects of concierge, rooms management procedures, innovative problem solver, developed, implemented new service strategies to increase customer satisfaction, proven leadership skillswith a track record of training, developing and fostering strong team focused on quality, achieved multipleawards for excellence in guest service. Front office professional with over 15 years experience in concierge and front office operations, fully knowledgeable on all aspects of concierge, rooms management procedures, innovative problem solver, developed, implemented new service strategies to increase customer satisfaction, proven leadership skillswith a track record of training, developing and fostering strong team focused on quality, achieved multipleawards for excellence in guest service. Key Skills - Pre opening Strategy, Operational Excellence, Result Oriented, Process improvement, Leadership, People development, Excellent communications,

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