Responsible for business development and marketing activities mainly in South & Central America region. Those activities include:- Reaching out to local electricity administration companies and arranging meetings with them to introduce the company.- Reaching out to major companies in the sector and arranging meetings with them to introduce the company.- Searching and attending to several fair and congress events to promote the company's goods and services in the target markets.- Finding and dealing with potentially active companies and individuals for representation purposes of our company.- Making regular visits to the customers and representatives for keeping the relations active.- Preparing the offers for tenders and RFQ from the customers.- Managing the whole project management process of the orders.

Responsible for business development and marketing operations of iWorkBetter Business & Project Management Platform software.- Key Account Management: Providing exceptional service for the key customers by understanding their needs and focusing on providing maximal customer satisfaction.- Business Development: Developing and implementing growth opportunities within and between organizations.- Marketing: Creation and implementation of marketing strategies for the brand in the target markets.- Sales: Finding potential clients and attending to the sales activities by setting up b2b meetings.- Digital Marketing: Managing the corporate website with SEO optimization, digital marketing processes and social media.- Process Improvement: Analysing and understanding the structure of corporate business process in general. Setting short term and long term objectives, analysing weaknesses that are preventing the organization to achieve these objectives. Finding out the hidden troubles that are preventing the business to be running smoothly and addressing them to be solved by creating practical solutions.- Product Development: Analysing and understanding the needs of clients and developing the ERP modules with technical staff according to these needs by implementing analytical and detailed thought solutions.- Continuous Improvement: Checking the customer satisfaction levels regularly and finding out the weaknesses of the organization to be addressed and improved.

Mainly responsible for the region of South & Central America with the below duties:- Evaluation of business development opportunities- Creation and implementation of marketing strategies for the brand in the target markets- Promotion of the brand in order to increase the international recognition- Finding potential clients and marketing through setting up b2b meetings- Market analysis (structure of sectoral business environment, analysis of cultural habits affecting customer preferences, creation of customer portfolio etc.)

Project coordination of international fair events. Currently coordinating the below projects:- Tunnel Construction Technologies and Equipments Fair / TUNNEL EXPO TURKEY 2014 (http://www.tunnelexpoturkey.com)- Underground Infrastructure & Trenchless Technology Conference and Trade Fair / NO DIG 2014 (http://www.nodigturkey.com/?lang=en&page=event_06)- INTERNATIONAL NO DIG 2015 ISTANBUL Conference & Exhibition

Realization of the projects by providing the below:- Communication with the customers to ensure their expectations are met at the related projects.- Coordination of internal departments (sales, quality assurance, production, finance departments) with the external contacts (customers, transportation companies etc) to close projects with high satisfaction levels.- Tracking every phase of the on going projects to ensure them running smoothly.

Optimizing the company’s underlying processes to achieve more efficient results. Creating the business plans (including strategic plans created during the strategic planning process) and associated resourcing plans necessary to cause the organization/department to be successful. Optimizing and developing the ERP system (SAP) according to the department’s needs. Defining the customer and business objectives the organization needs to achieve in order to be successful. Apart from the process improvement, dealing with sales & marketing operations of the company as a key account manager and also looking for opportunities to establish new business relationships.Key Account Management: To provide exceptional service for the key customers by understanding their needs and focusing on to provide maximal customer satisfaction.Business Process Improvement: To analyse and understand the structure of business process in general, short term and long term objectives, weaknesses that are preventing the organization to achieve these objectives. To find out the hidden troubles that are preventing the business to be running smoothly and addressing them to be solved by creating practical solutions.Business Efficiency: To provide optimization to the processes to achieve more efficient results such as providing the completion of the tasks in less time and less usage of organization’s resources.Improvements on ERP Tools: To understand the needs of the organization and develop the ERP modules according to these needs by implementing the analytical and detailed thought solutions.Analysing the Weaknesses: To check the customer satisfactions regularly and find out the weaknesses of the organization to be addressed and improved.Problem Solving: To analyse the core of problems resulting bad effects on the quality of products and services that the organization serves and to address them to be improved permanently and assuring that the repetitions will not occur.

Providing sales and service support to the customers in the account of EMEA Region (particularly East Europe, Central Europe and Gulf). Participating in marketing operations of the company including customer visits. Reporting sales activities and open orders periodically to Microsoft.Participated in the sales and marketing operations of the licensed Microsoft products throughout the EMEA region, which consists of South-East and Central Europe, Middle-East and Asia, and added a vast number of clients to the company portfolio.Involved in the customer account management of the assigned authorized distributor and manufacturer (Direct OEM) companies with an average monthly turnover in excess of 150.000 $ for 5 years.Visited the companies in Croatia, Serbia, Kazakhstan, Russia, Poland and Czech Republic, Ukraine, Romania and the Netherlands for developing relations with the active customers, and also succeeded to add lots of new companies in the region to the company portfolio as new customers as a result of marketing works.Worked along with SAP Developers for the sales department in the process of changing the ERP systems of the company to SAP Module and completed the integration process with success.Prepared various sales and production reports to Microsoft.Worked actively along with the Microsoft Account Managers in the EMEA region, helped and supported them to fulfil their monthly and quarterly sales goals.Involved in the preparation of the online sales services.Worked with a large number of customs agents based in various parts of the EMEA region. Gained experience and knowledge in customs requirements as well as documentation procedures for exported goods shipped out to numerous countries in the regions of action.Worked with various global carrier companies to offer and advise the clients choose the optimum alternative amongst a number of different options for exporting.

Assisted in tracking and classifying the national and local news coverage on a regular basis.Performed translation and typing tasks of written correspondence, drafts, texts, and other documents, as needs aroused.Participated in the mandatory and other scheduled meetings and workshops.Involved in a number of sub-programs, such as ''The advocacy sub-program'' and ''The reproductive health sub-program''Learned how the UN Mechanism works in general, and observed how the decisions are taken and applied within all the departments.Capable of analyzing, interpreting, and solving challenging problems using analytical techniques.