Andy Serrano Email & Phone Number

Wildomar, CA, US

Pomona, California, US

-Assess and oversee vendor compliance with company policies, regulatory standards, and industry best practices.-Conduct detailed audits and evaluations of vendor performance to ensure adherence to compliance requirements.-Collaborate with cross-functional teams to establish clear vendor compliance expectations.-Develop and deliver training programs and.

-Managing all the elements of payment transactions, including authorization, settlement, and reconciliation.-Assisting merchants in providing and updating information related to their accounts.-Creating and facilitating logins for merchant accounts, allowing secure access to account-related features.-Locating and accessing the bank account information.

Irvine, CA, US

• Communicate concisely, strategically, and produce desirable results
• Intricate knowledge of all hardware troubleshooting, drivers, and resolution
• Ability to configure systems accordingly
• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Handling customers technical support cases through phone and email
• Maintain client confidence by keeping their information confidential

Camden, New Jersey, US

-Interacts in a good working relationship with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and effective manner -stock reports to check for product availability -Coordinates special and last minute shipping requests with the Traffic and Operations Departments.

Courbevoie, Ile De France, FR

-Proficient in performing basic maintenance and troubleshooting for fingerprinting and retail equipment, including computer hardware and software.-Skilled in verifying customer identity and scanning required documents into a database system.-Demonstrated ability to successfully complete biometric and data capture processes and paperwork for each.

-Demonstrated comprehensive knowledge of inbound and outbound call center operations, ensuring exceptional customer service experiences.-Efficient Documentation: Proficient in producing all necessary paperwork and information for customer work orders, ensuring accuracy and completeness.-Skilled in entering applicant information online, tracking progress.

Denver, CO, US

-Conducted comprehensive training sessions to educate employees on their daily responsibilities and tasks.-Ensured employees were well-versed in the ins and outs of their roles, resulting in increased efficiency and productivity.-Maintained high serving standards, adhering to all regulations and guidelines while executing duties.-Demonstrated a strong.

Atlanta, Georgia, US

-Demonstrated commitment to delivering exceptional customer service, both to internal and external customers.-Prepared and cooked a variety of dishes, including wings, for a high-volume establishment, serving over 300 customers per shift while maintaining consistently high-quality meals.-Cultivated a welcoming and hospitable environment, ensuring that.

Riverside, CA, US

-Prepared comprehensive daily checklists to ensure smooth operations and compliance.-Maintained accurate records and documentation, streamlining processes for increased efficiency.-Supervised end-of-shift cash drawer counts, ensuring accuracy and accountability.-Implemented effective cash handling procedures to minimize errors and discrepancies.-Assigned.

Bachelor Of Science - Bs, Computer Information System

Associate Of Arts - Aa, Business And Technology

Computer Science

Bachelor'S Degree, Management Information Systems, General