Ash Serratt

Ash Serratt Email and Phone Number

Technical Account Manager at Bridgehead IT @ Bridgehead IT
Ash Serratt's Location
San Antonio, Texas, United States, United States
Ash Serratt's Contact Details
About Ash Serratt

Dedicated and motivated professional with a strong background in Network Engineering and Systems Administration. Years of successful experience consulting on multifaceted IT projects, streamlining internal processes, developing value-added solutions, and fostering positive relations with a wide range of clients, stakeholders, and key business partners. Strong “Can Do” attitude and sense of urgency to provide outstanding support for all stakeholders. Consistently recognized for outstanding contributions to the bottom line. Solid reputation for resolving complex technical issues. Commended for organization, perseverance, efficiency, and project management skills.

Ash Serratt's Current Company Details
Bridgehead IT

Bridgehead It

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Technical Account Manager at Bridgehead IT
Ash Serratt Work Experience Details
  • Bridgehead It
    Technical Account Manager
    Bridgehead It Jun 2021 - Present
    San Antonio, Texas, Us
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  • 3Sixty Integrated
    Senior Solutions Engineer
    3Sixty Integrated May 2019 - Jun 2021
    San Antonio, Texas, Us
    View
  • Ben E. Keith Foods
    It Manager
    Ben E. Keith Foods Apr 2012 - Apr 2019
    Fort Worth, Tx, Us
     Responsible for multiple locations, over $500M in revenue, 500+ employees and a technical team of 6 Manage and coordinate the 24/7 on-call support program for all technology applications and hardware at the branch to ensure all guidelines are met and maintained Recommend and initiate technology solutions to increase efficiency, reduce downtime and improve costs Provide hardware and software support for the Sales Automation, Warehouse Management, Transportation, Purchasing, Financial, Administrative, and other applications. Lead migration to Office 365 which included SharePoint and file servers Provide insight into how business applications work together and a clear vision for the future. Project development including defining business cases, timelines, tasks and procedures and documentation Work with department heads to analyze business requirements and provide detailed documentation and budget requirements for new hardware/software solutions. Lead efforts to internally assess, evaluate and make recommendations to management regarding security of applications and infrastructure Oversee $4M budget for infrastructure and software solutions for the construction of new $80M distribution center
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  • Pctel
    Regional Accounts Manager
    Pctel 2011 - 2012
     Managed the sales cycle process and served as a technical subject matter expert Presented infrastructure solutions and communicated the benefits of company products Investigated new solution areas as well as complimentary products and capabilities Assisted clients in evaluating short and long-term business models and technical goals
  • Thomas Reprographics
    Solution Engineer
    Thomas Reprographics Jan 2010 - Feb 2011
    Richardson, Tx, Us
     Provided an array of pre- and post-sales services including analysis and bid support Identified technical requirements and performed on-site web and product demonstrations Assisted marketing staff and account executives with presentations and RFIs/RFPs Implemented a regional sales program that increased revenues 26% in 6 months
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  • Oce North America
    Account Manager
    Oce North America Nov 2004 - May 2009
    · Sell full product line of printers, plotters, scanners, and software to portfolio of 125 clients in government, manufacturing, architecture, engineering, and contracting.· Nurture client relationships while searching for new opportunities.· Collaborate with clients to conduct needs analysis and design hardware system layouts. · Coordinate with product specialist and technical support to deliver compelling presentations. · Effectively demonstrate hardware and software features and value-added benefits.· Supervise equipment and software installation; train customers on new product capabilities. Smashed 2006 quota by achieving 142% and making Century Club trip. Smashed 2007 quota by achieving 143% and making Century Club trip.

Ash Serratt Skills

Troubleshooting Hardware Printers New Business Development Account Management Business Development Customer Service Solution Selling Software Installation Wireless Networking Microsoft Office Managed Services Strategy Cloud Computing Data Center Technical Support Virtualization Network Security Disaster Recovery Computer Hardware It Service Management Wireless Networking Ccna Network Engineering Problem Solving Active Directory Sales Engineering Security+ Microsoft Technologies Server Administration Windows Server Vmware Office 365 Help Desk Support Solutions Development Customer Relations Project Management Integration Management Enterprise Architecture Business Analysis Business Process Improvement Leadership Strategic Planning Vendor Management Internet Of Things

Ash Serratt Education Details

  • Naveen Jindal School Of Management, Ut Dallas
    Naveen Jindal School Of Management, Ut Dallas
    Managment Information Systems

Frequently Asked Questions about Ash Serratt

What company does Ash Serratt work for?

Ash Serratt works for Bridgehead It

What is Ash Serratt's role at the current company?

Ash Serratt's current role is Technical Account Manager at Bridgehead IT.

What is Ash Serratt's email address?

Ash Serratt's email address is as****@****ted.com

What is Ash Serratt's direct phone number?

Ash Serratt's direct phone number is +121050*****

What schools did Ash Serratt attend?

Ash Serratt attended Naveen Jindal School Of Management, Ut Dallas.

What skills is Ash Serratt known for?

Ash Serratt has skills like Troubleshooting, Hardware, Printers, New Business Development, Account Management, Business Development, Customer Service, Solution Selling, Software Installation, Wireless, Networking, Microsoft Office.

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