Senior Technical Advisory Manager
Current
Feb 2023 - Present
AeroLeads people directory · profile
André Serrazina Email & Phone Number
Technical Advisory Manager | Customer Advocacy | Technical Support | Escalation Management
at
SugarCRM
1 work email found
@sugarcrm.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Technical Advisory Manager | Customer Advocacy | Technical Support | Escalation Management
Location
Portugal, Portugal, Portugal
Company size
Who is André Serrazina? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
André Serrazina is listed as Technical Advisory Manager | Customer Advocacy | Technical Support | Escalation Management at SugarCRM, a company with 469 employees, based in Portugal, Portugal, Portugal. AeroLeads shows a work email signal at sugarcrm.com and a matched LinkedIn profile for André Serrazina.
André Serrazina previously worked as Senior Technical Advisory Manager at Sugarcrm and Technical Advisory Manager at Sugarcrm. André Serrazina holds Bacharol, Information And Comunication Technology from Universidade De Aveiro.
Company email context
Email format at SugarCRM
This section adds company-level context without repeating André Serrazina's masked contact details.
{first_initial}{last}@sugarcrm.com
89% confidence
AeroLeads found 1 current-domain work email signal for André Serrazina. Compare company email patterns before reaching out.
Profile bio
About André Serrazina
Hands-on Technical Advisory Manager with 10+ years of Experience in the CRM space. I like to solve problems. Throughout my career, my focus has always been on helping customers make the most of the CRM platform.I love interacting with people from different backgrounds and skill sets. The tools I use the most are LAMP stack, git and bash.I am also passionate about the outdoors and endurance sports 🏊🚴🏃
Listed skills include Siebel, Sql, Php, Html, and 16 others.
Current workplace
André Serrazina's current company
Company context helps verify the profile and gives searchers a useful next step.
Sugarcrm
10 roles
André Serrazina work experience
A career timeline built from the work history available for this profile.
Technical Advisory Manager
Current- Issue troubleshooting and problem-solving for escalated customers - Instance reviews and advisory on best practices- Cloud migration shepherding. From compatibility assessment, migration and post-migration support- SOW Scoping and implementation
Dec 2019 - Present
Technical Support Engineer
- Responsible for delivering 2nd tier support to all SugarCRM customers and partners throughout the EMEA region.
Apr 2017 - Dec 2019
Support Specialist
- Triage inbound phone calls, cases and emails- Responsible for delivering tier 1 application support for SugarCRM products- Diagnose, prioritize and resolve tier 1 support issues- Document and escalate technical issues to tier 2 support engineers
Jan 2015 - Mar 2017
Crm Consultant
Jan 2012 - Jan 2014
Web Developer
Ci2T
web developer under the INOV Contacto internship program.
Jan 2011 - Jul 2011
Freelancer
Reflexoweb
This is a start-up Web Development group. We work mostly with php/Mysql.
Mar 2009 - Jun 2011
Informatics Teacher
Sep 2010 - Jan 2011
Web Developer And Moodle Developer
Desarollo Web Granada
Intern with Leonardo Da Vinci Program.
Sep 2009 - Mar 2010
Feb 2008 - May 2008
Team & coworkers
Colleagues at SugarCRM
Other employees you can reach at sugarcrm.com. View company contacts for 469 employees →
AR
Alice Renteria
Colleague at Sugarcrm
San Jose, California, United States, United States
View →
NB
Nicolás Bleyh
Colleague at Sugarcrm
Munich, Bavaria, Germany, Germany
View →
DS
Deepak Singh
Colleague at Sugarcrm
Unnao Taluka, Uttar Pradesh, India, India
View →
RL
Rick Lasky
Colleague at Sugarcrm
Burlington, Ontario, Canada, Canada
View →
TW
Tim Wolf
Colleague at Sugarcrm
Fuquay-Varina, North Carolina, United States, United States
View →
DS
David Sergiu
Colleague at Sugarcrm
Cluj-Napoca, Cluj, Romania, Romania
View →
DH
Douglas Hooker
Colleague at Sugarcrm
Salisbury, Maryland, United States, United States
View →
FW
Fiona Warfield
Colleague at Sugarcrm
Seaforth, New South Wales, Australia, Australia
View →
MG
Mike Gillingham
Colleague at Sugarcrm
Springfield, Oregon, United States, United States
View →
DR
Daniel Rușeț
Colleague at Sugarcrm
Craiova, Dolj, Romania, Romania
View →
Alice Renteria
Colleague at Sugarcrm
San Jose, California, United States, United States
View →
NB
Nicolás Bleyh
Colleague at Sugarcrm
Munich, Bavaria, Germany, Germany
View →
DS
Deepak Singh
Colleague at Sugarcrm
Unnao Taluka, Uttar Pradesh, India, India
View →
RL
Rick Lasky
Colleague at Sugarcrm
Burlington, Ontario, Canada, Canada
View →
TW
Tim Wolf
Colleague at Sugarcrm
Fuquay-Varina, North Carolina, United States, United States
View →
DS
David Sergiu
Colleague at Sugarcrm
Cluj-Napoca, Cluj, Romania, Romania
View →
DH
Douglas Hooker
Colleague at Sugarcrm
Salisbury, Maryland, United States, United States
View →
FW
Fiona Warfield
Colleague at Sugarcrm
Seaforth, New South Wales, Australia, Australia
View →
MG
Mike Gillingham
Colleague at Sugarcrm
Springfield, Oregon, United States, United States
View →
DR
Daniel Rușeț
Colleague at Sugarcrm
Craiova, Dolj, Romania, Romania
View →
2 education records
André Serrazina education
Bacharol, Information And Comunication Technology
Licentiate Degree, Information Technology
FAQ
Frequently asked questions about André Serrazina
Quick answers generated from the profile data available on this page.
What company does André Serrazina work for?
André Serrazina works for SugarCRM.
What is André Serrazina's role at SugarCRM?
André Serrazina is listed as Technical Advisory Manager | Customer Advocacy | Technical Support | Escalation Management at SugarCRM.
What is André Serrazina's email address?
AeroLeads has found 1 work email signal at @sugarcrm.com for André Serrazina at SugarCRM.
Where is André Serrazina based?
André Serrazina is based in Portugal, Portugal, Portugal while working with SugarCRM.
What companies has André Serrazina worked for?
André Serrazina has worked for Sugarcrm, Novabase, Ci2T, Reflexoweb, and Iefp.
Who are André Serrazina's colleagues at SugarCRM?
André Serrazina's colleagues at SugarCRM include Alice Renteria, Nicolás Bleyh, Deepak Singh, Rick Lasky, and Tim Wolf.
How can I contact André Serrazina?
You can use AeroLeads to view verified contact signals for André Serrazina at SugarCRM, including work email, phone, and LinkedIn data when available.
What schools did André Serrazina attend?
André Serrazina holds Bacharol, Information And Comunication Technology from Universidade De Aveiro.
What skills is André Serrazina known for?
André Serrazina is listed with skills including Siebel, Sql, Php, Html, Web Development, Xml, Databases, and Javascript.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial