AeroLeads people directory · profile
Asfaque Alam Email & Phone Number
Manager-EV Tekliner
at
Mahindra Electric Automobile Limited
1 work email found
@mahindra.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Manager-EV Tekliner
Location
Delhi, India
Company size
Who is Asfaque Alam? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Asfaque Alam is listed as Manager-EV Tekliner at Mahindra Electric Automobile Limited, a with 306 employees, based in Delhi, India. AeroLeads shows a work email signal at mahindra.com and a matched LinkedIn profile for Asfaque Alam.
Asfaque Alam previously worked as Manager at Electraev and Deputy Manager at Electraev. Asfaque Alam holds Bachelor Of Engineering, Automobiles, A from Asian Institute Of Engineering And Management-Aiem.
Company email context
Email format at Mahindra Electric Automobile Limited
This section adds company-level context without repeating Asfaque Alam's masked contact details.
{last}.{first}@mahindra.com
86% confidence
AeroLeads found 1 current-domain work email signal for Asfaque Alam. Compare company email patterns before reaching out.
Profile bio
About Asfaque Alam
I am a proactive and achievement-oriented professional offering over 15 years of experience in the automobile industry, including 8+ years dedicated to the Electric Vehicle (EV) sector, I have built a strong track record in managing technical operations and ensuring exceptional customer satisfaction. I specialize in diagnosing and resolving technical issues, particularly with cutting-edge EV models like Tata Tigor EV, Mahindra e2O, eVerito, and eMaxximo. My experience also includes performing on-site visits for critical cases and delivering in-depth training to service engineers to uphold high service standards.I have a proven ability to bridge the gap between R&D and field operations, contributing to the validation of new products, including the Tata Ace and other upcoming EV models. Throughout my career, I’ve been dedicated to ensuring product reliability by monitoring recalls and campaigns, conducting root cause analysis for customer complaints, and implementing corrective measures that build customer trust. I am also well-versed in optimizing after-sales service processes, enhancing dealership operations, and leading workshops to ensure First-Time-Right (FTR) service delivery, which drives customer satisfaction and operational efficiency.With a deep understanding of modern automotive electronic systems, including diagnosing complex ECU issues on CAN and serial-based networks, I strive to streamline technical processes and reduce turnaround time (TAT) for quicker resolutions. My leadership skills, combined with my technical expertise, enable me to consistently enhance operational efficiency and provide high-quality service that exceeds expectations.
Listed skills include Vehicles, Engineering, Components, Systems Engineering, and 19 others.
Current workplace
Asfaque Alam's current company
Company context helps verify the profile and gives searchers a useful next step.
Mahindra Electric Automobile Limited
12 roles
Asfaque Alam work experience
A career timeline built from the work history available for this profile.
Manager
Current• Heading the team of 20 Service Engineers and more 50 dealership Locations North and East Zone• Dealer development in assigned Zone.• Providing Technical support for resolving all complex technical issues which could not be resolved by service engineers.• Root cause analysis and taking corrective action for Customer complaints.• Acting as bridge between Plant/R&D & Field for technical updates & product feedback.• Improving skills of manpower for better troubleshooting & concern handling. FVR collection from the team on daily basis to map their performance.• Fault escalation to R & D team, to ensure quality improvement.• Ensuring the need of information related to product and technical information on both the doors (R&D and Service).• Analysing repeat repairs and initiate corrective actions basis root causes.
Apr 2024 - Present
Deputy Manager
• Heading the team of 6 Service Engineers and more 16 dealership Locations North Zone• Dealer development in assigned Zone.• Providing Technical support for resolving all complex technical issues which could not be resolved by service engineers.• Root cause analysis and taking corrective action for Customer complaints.• Acting as bridge between Plant/R&D & Field for technical updates & product feedback.
Apr 2023 - Mar 2024
Assistant Manager
• Heading the team of Service Engineers and different locations.• Dealer development in assigned regions.• Providing Technical support for resolving all complex technical issues which could not be resolved by service engineers.• Root cause analysis and taking corrective action for product feedback.• Acting as bridge between Plant/R&D/Validation for Field technical support & product feedback.•Skill Matrix and QC Audit.• Issues escalation to R & D and Validation team for quality improvement.• Analysing the major issues and reducing the TAT with coordination with validation team.
Oct 2019 - Mar 2023
Service Engineer
• Validation and Testing for field vehicles.• Diagnosing and troubleshooting.• Warranty handling to dealer as well as HO.• Battery pack performance validation and testing.• Provide support to the R&D and Validation team • Provide training for new manpower.• Handling major fleets to get product feedback.
Oct 2018 - Sep 2019
Technical Manager(Cotek)
To resolve all complex EV technical problems which could not be resolved bytechnicians/eTEKs.• To prepare skill matrix for all the technical staff and design class room / OJT planaccordingly. To act as a relay trainer ( In-house trainer ) at the dealership.• To train dealership personnel on the product and ensure relevant technicalinformation is available across (Sales & Customer Care) the dealership. • Single window contact to Mahindra & Mahindra for all technicalmatters / correspondence.• To analyse repeat repairs and initiate corrective actions basis root causes.• In-charge of technical library at the dealership.• Share best practices / important observation with the team in meetings. • Ensure high quality and safety in workshop.• Ensure all technical SOPs are adhered to.• Educating shop floor staff on 3S to maintain high level of discipline and housekeeping.• Upkeep of Technical Service Bulletin (TSB) file and sharing with all concernedduring team meeting.
May 2018 - Sep 2018
Technical Manager(Cotek)
Jan 2017 - Apr 2018
Technical Manager(Cotek)
Jun 2013 - Dec 2016
Electro Technician (Etek)
Aug 2012 - May 2013
Final Inspector
• Road test pre and post repairs.• Verbatim confirmation wrt concern reported by customer.• Final verification of quality post repairs.• Co ordination with Floor Controller, RM and Service Advisor.
Aug 2011 - Jul 2012
Floor Controller
Explaining technical bulletins to technicians.• Job allocation to technicians , floor scheduling.• Parts & consumables requisition.• Work time monitoring & adherence.• Focus on repeat repair RO.• Proactive work time / cost change info to SA.• Monitor and return unused spares to spare store.• Housekeeping of shop floor.• Adherence to RQ, PQ & SOPs.• Equipments & tools calibration.• Upkeep of shop floor visual displays.• Warranty parts handover to warranty executive with proper tagging.
Jul 2009 - Jul 2011
Technician
Ensure that vehicles are repaired as per RO verbatim and instruction. • Undertake diagnosis & repairs on vehicles with electromechanical systems under guidance from TAC.• Assist TAC to resolve complex problems.• Assist TAC in making technical reports to be submitted to Plant.• In case any extra repair needs to be done, inform Floor Controller and take his concurrence before doing the same. • Share best practices / important observation with the team in meetings. • Ensure high quality of work and care for customer's safety to improve customer satisfaction.• Minimize repeat repair. • Improve workshop productivity and efficiency.• Ensure all the SOP’s are adhered during diagnosis and repair.• Keeping the workstation clean and tidy thereby ensuring high level of housekeeping (3S).
Jul 2008 - Jun 2009
4 education records
Asfaque Alam education
Bachelor Of Engineering, Automobiles, A
Asian Institute Of Engineering And Management-Aiem
Apprenticeship, At Rk Motors-Patna, Garde-A
Apprenticeship Board Practical Training Easter Region-Kolkata
Vocational Diploma, Automobiles And Technology, Garde-A
10Th Matric, Physics Chemistry Mathematics, Garde-B
FAQ
Frequently asked questions about Asfaque Alam
Quick answers generated from the profile data available on this page.
What company does Asfaque Alam work for?
Asfaque Alam works for Mahindra Electric Automobile Limited.
What is Asfaque Alam's role at Mahindra Electric Automobile Limited?
Asfaque Alam is listed as Manager-EV Tekliner at Mahindra Electric Automobile Limited.
What is Asfaque Alam's email address?
AeroLeads has found 1 work email signal at @mahindra.com for Asfaque Alam at Mahindra Electric Automobile Limited.
Where is Asfaque Alam based?
Asfaque Alam is based in Delhi, India while working with Mahindra Electric Automobile Limited.
What companies has Asfaque Alam worked for?
Asfaque Alam has worked for Mahindra Electric Automobile Limited, Electraev, Electra Ev, Mahindra Group, and Chevrolet.
How can I contact Asfaque Alam?
You can use AeroLeads to view verified contact signals for Asfaque Alam at Mahindra Electric Automobile Limited, including work email, phone, and LinkedIn data when available.
What schools did Asfaque Alam attend?
Asfaque Alam holds Bachelor Of Engineering, Automobiles, A from Asian Institute Of Engineering And Management-Aiem.
What skills is Asfaque Alam known for?
Asfaque Alam is listed with skills including Vehicles, Engineering, Components, Systems Engineering, Windows, Mechanics, Teamwork, and Customer Retention.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Asfaque Alam you were looking for.
View similar profiles
