- Strategic Sourcing and Planning: Leveraging in-depth strategic sourcing plans to optimize costs, ensure product and service quality, and mitigate risks. - Contract Management and Negotiation: Takes the lead in negotiating contracts, establishing favorable commercial terms that comply with company standards and mitigate risks. This includes utilizing experience from vendor negotiations and renewals to secure advantageous agreements.- Vendor Selection and Management: Directs the evaluation and selection process for vendors, focusing on quality, reliability, and financial stability. Enhances vendor relationships and performance through ongoing management and development efforts, building on existing vendor management experiences.- Market and Spend Analysis: Conducts comprehensive market and spend analysis to guide sourcing strategies, staying abreast of market trends to make informed, data-driven decisions that support company objectives.- Cross-functional Collaboration: Collaborates with key internal stakeholders, including the IT and Engineering team, as well as Infosec, Legal, and Finance, ensuring sourcing strategies meet diverse business needs and contribute to overall company goals.- Process Improvement: Identifying opportunities for and implementing improvements in sourcing and procurement processes. Utilizing best practices and technological solutions to increase efficiency and effectiveness in procurement operations.- Performance Management: Monitors vendor performance against contracts and company standards, implementing necessary actions to maintain or improve performance levels.

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-Facilitate and maintain vendor relationships between businesses and suppliers, negotiating contracts, creating vendor standards, and finding the best available vendors. -Lead regular vendor meetings and business reviews and holding vendors accountable against performance targets.-Identify opportunities to improve vendor processes by advocating improvements to tools and systems.-Work with both internal and vendor teams to develop capacity planning (supply) to managing incoming traffic (demand).-Software Asset Management (SAM). Managing software requests and renewals. Identify savings opportunities for renewals, software licensing, and services. Collect information for budgeting, software compliance & inventory, and contract summaries.-IT Budgeting and Planning. Assisting the business with growth forecasts and annual budgeting.

-Responsible for the global management of mobile phone services for company employees.-Negotiating with global mobile phone service providers to source and secure the best mobile policies for our company and it's employees. -Assigned to review and negotiate various company contracts in regards to mobile voice and data usage.-Creating and enforcing global mobile policy and training related articles. -Analyzing global voice and data usage per country and per vendor/contract to optimize spend and identify abuse to align with our mobile policy. Made usage recommendations and contract amendments to reduce cost by as much as 30%. -Budgeting and forecasting 2-3 years out to account for employee growth and future spend while making recommendations to reduce cost overrun. -Created best practices for employees to utilize alternative options to reduce voice and data usage to reduce company's overall spend on mobility.

-Global Data Center and IT Infrastructure Sourcing, Procurement, Service Delivery and implementation. - Serve as the main point-of-contact for all service providers that support the IT Network and partner with the IT team to own and manage the global circuit lifecycle road map.- Manage domestic and international carriers providing all types of circuits/services including but not limited to DIA, Metro Ethernet, MPLS, P2P and SIP.-Supporting new office and data center expansions. Providing planning assistance and data center management,cross connects and power/space audits.- Conduct Quarterly Business Reviews (QBR) to drive vendor performance. - Own, manage, and communicate all aspects of the provisioning process end to end including sourcing, contract negotiations, creating PRs, generating POs, getting FOC dates, and working with the Data Centers to complete installations.- Track all circuits globally using the Circuit Management database. Regularly audit and provide reports around all owned circuits.- Requirements gathering, planning, development and executing on: circuit, facilities equipment/general maintenance program/service schedules, monitoring systems, vendor sourcing and contract negotiation.

-Managing lifecycle of customer projects starting with Order Taking, Design, wiring and installation, ending with test and turn-up of services. -Worked directly with Outside Plant Engineers to get status on Facility Builds, Facility Inventory, and escalating for improved DD’s to meet customer’s needs.-Using Microsoft tools to report order progress and weekly work summary data.-Liaison between Design Center and Business Office to implement the Fix-It –Forward process in-order to correct errors on orders and move forward expeditiously. -Coordinating with Provisioning Department to get orders dispatched and tested as well as negotiating expedite requests for customers. -Ability to work on DS0, DS1, and DS3 type orders.-Handle multiple regions across the United States, each with their own process, methods, and procedures for Escalations and Test/Turn-up.

-Worked diligently with multiple Telco access providers to resolve issues that hinder On-time Performance and to recover Customer Scheduled Due Dates whenever possible. -Project managed critical executive orders to meet signature client’s expectations providing on time service delivery that impacted millions in revenue.-Handled various Tier II – Tier III complex issues of missed access install commitments from access providers on 56K, T1, and DS3 and above circuits.-Provide disconnect in error (DIE) root cause analysis and service restoration using technician systems- interacting with Account Team, sales, customers, vendors, access suppliers (LEC’s/CLEC’s), upper management and maintenance departments around the country.

-Ownership of projects including: -Verify orders are written/designed correctly-Interface with Sales/Ordering teams-Prepare T1’s, channels and inbound/outbound voice/data sub-rates-Pre-test T1’s, remotely running common bit rate testing patterns. -Verify switch programming.-Troubleshoot with central office switch technicians-Lead technician over small group adding ADL/SDN and Meg8 to all Simplex Grinnell locations nationwide.-Test and turn-up including:-Hosted customer/vendor Conference Bridge calls.-Worked with C.O. techs to isolate, test, and correct defective facilities.-Systematically turn-up and test all services to customer satisfaction. -Remotely troubleshoot DMARC wiring issues, smartjack/smartcard issues, MUX programming, CSU/DSU card issues, switch settings, etc.