Ash Jackson Email & Phone Number

United Kingdom

United Kingdom

Key Responsibilities:Intelligent Logistics Strategy: Develop and implement a comprehensive logistics strategy for both food and general merchandise networks, including Argos, aimed at enhancing efficiency and responsiveness.Cost-saving Initiatives: Spearhead initiatives to identify and implement cost-saving measures totaling £2M annually, crucial for supporting the ongoing logistics transformation program.Strategic Development: Lead the conceptualization, development, and execution of strategic initiatives within the supply chain and logistics domain, securing buy-in and sponsorship from senior stakeholders.Automation Research: Conduct thorough research within the automation sector to ascertain the most suitable automation strategy for Sainsbury's, ensuring alignment with organizational objectives and technological advancements.Support to 3PL Partners: Provide support to third-party logistics (3PL) partners in implementing and realizing cost-saving initiatives, fostering collaborative relationships for mutual benefit.Key Achievement:Successfully formulated a comprehensive three-year modular automation strategy, laying the groundwork for integrating automation technologies into Sainsbury's logistics operations efficiently.

Key Responsibilities • Implementation and management of project governance for initiatives under Transport Change and Optimization• Establish and lead project working groups • Identify, engage and influence relevant stakeholders across the business to successfully implement cost saving initiatives • Creation of project plans and managing adherence to success measures • Communicate effectively to all stakeholders at various levels to ensure the successful delivery• Prepare and support the delivery of senior working group sessions to inform and gain decisions Key Achievements• Successful implementation of the Produce Pick by Line trial• Supported the delivery of customer Christmas special orders

Barton Under Needwood

Key Responsibilities Team Leadership: Lead and mentor a team of Stock Controllers and Clerks, overseeing the maintenance of integrity across five warehouse stock files and associated system interactions.Stock Loss Reduction: Develop and implement strategies to reduce stock loss and enhance accuracy, ensuring optimal inventory management practices.Change Program Support: Provide support for change programs to mitigate risks and minimize impacts on stock, colleagues, and customers, fostering adaptability and resilience within the team.Continual Improvement: Drive continuous improvement initiatives to enhance efficiency and reduce costs across the site, optimizing operational processes and resource utilization.Reporting: Deliver accurate and insightful reporting, enabling data-driven decision-making and facilitating proactive measures to address operational challenges.Compliance Management: Ensure compliance with external audit requirements, managing relationships with audit providers and overseeing adherence to regulatory standards.Stakeholder Collaboration: Collaborate with stakeholders across various divisions to implement new initiatives, reduce losses, and maintain a high standard of customer service, fostering strong cross-functional relationships.Compliance Testing: Develop, adapt, and implement compliance tests to uphold regulatory standards and ensure operational integrity.Key Achievements:Successful Stock File Relocation: Led the successful relocation of a £5M stock file, demonstrating effective project management and logistical expertise.Smooth System Transition: Facilitated a smooth operational transition to a newer system, ensuring minimal disruption and seamless integration into existing workflows.Team Re-engagement and Development: Successfully re-engaged and developed a disengaged team, fostering a positive work environment and enhancing team performance and morale

United Kingdom

Key Responsibility• Provide independent assurance to the business and external stakeholders across c.100 retail stores, an automated national distribution center, a regional fulfillment center and a clearance site• Conduct focused support visits to root cause localized losses and support corrective activity• Create and deliver regional shrinkage plans • Provide education and training to drive a loss reduction culture• Support and conduct internal and external theft/fraud investigations• Understand, assess and address emerging risks• Support the delivery of new company initiatives such as the fast track home delivery operationKey Achievements• Reduced regional stock and cash losses by 300K over 2 years across 30 stores• Designed and delivered a management training program to improve process knowledge

Staffordshire, England, United Kingdom

Key Responsibilities • Support the service delivery team in identifying and implementing multi-channel initiatives to deliver benefits to the customer and the business • Ensure all initiatives are fit for purpose end to end and customer focused• Complete cost benefits analysis for new initiatives• Co-ordinate projects and be the point of contact for the Customer Management Centre for the wider retail operation• Maintain and develop the email and Q&A contact channels to improve customer experienceKey Achievements • Implementation of a self-service platform to assist store colleagues with customer and procedural questions• Reduction of Store to CMC contacts by 70%

Staffordshire, England, United Kingdom

Key Responsibilities • Provide actionable insights to improve service to four brands under the Home Retail Group umbrella using Verint Speech Analytics • Maintain and develop Weekly and periodic reports relating to customer contacts in the correct context• Articulate issues that are driving customer contacts and dissatisfaction to senior management with recommendations of improvement

Responsible for the management of the store stock room in line with operational KPIs; contributing towards the stores operational profit and high standards of customer service > Accountable for all stock moves, security and accuracy of the stores stock holding.> Maximies sales opportunities with in the store.> Liaise with the replenishment team to ensure the flow of stock is managed in and out of the store> Implement and review processes to manage shrinkage and stock loss> Responsible for managing controllable costs> Implement and maintain operating stock room standards, policies and procedures> Accountable for ensuring all heath and safety requirements are adhered to within the store> Manage and deploy the store team in line with agreed hours and trade requirements > Responsible for recruitment training and on going development of a customer focused team > Responsible for the ongoing monitoring of the store teams performance and providing performance management> Accountable for item availability in line with customer demand and resolving any issues> Actively manage the in store customer experience by undertaking the duty manager role

> Create communicate and maintain roll out plans> Provide communication between Stores, IS and Store Operations > Provide technical support to Stores throughout the roll out period > Liaise with external contractors to ensure smooth delivery of hardware to Stores> Create and distribute daily updated to many stakeholders at all levels of the business> Develop and distribute training materials to store teams> Test new versions of software prior to roll out

> Accountable for all stock moves, security and accuracy of the stores stock holding.> Maximies sales opportunities with in the store.> Liaise with the replenishment team to ensure the flow of stock is managed in and out of the store> Implement and review processes to manage shrinkage and stock loss> Responsible for managing controllable costs> Implement and maintain operating stock room standards, policies and procedures> Accountable for ensuring all heath and safety requirements are adhered to within the store> Manage and deploy the store team in line with agreed hours and trade requirements > Responsible for recruitment training and on going development of a customer focused team > Responsible for the ongoing monitoring of the store teams performance and providing performance management> Accountable for item availability in line with customer demand and resolving any issues> Actively manage the in store customer experience by undertaking the duty manager role

Responsible for developing a culture within the store that ensures the customer is at the hart of everything we do. Ensuring at all times, that the customer experience is fast friendly and efficient.

Apmq, Project Management

Education record