* Investigate inventory discrepancies, determine the root cause, and reconcile inventories to system records in a timely manner.* Manage and handle cycle counts, ensure that transactions and activities affecting inventory are recorded properly by verification through physical inventories, daily/weekly/monthly reporting and audits.* Handle both inbound and outbound shipping, prepare STO, BOL & other required documents and coordinate with shipping receiving material planners & other internal functions to ensure timely delivery.* Ensure that operations are conducted in a manner that promotes health and safety, comply with GMP, OSHA and MSDS Standards.* Audit Lot number tracking system and FEFO process, on the floor and in the system.

• Inventory management of industrial supplies targeted at B2B clients involving placing and fulfillingorders, receiving and shipping inventory.• Administered procurement functions, including estimating/quoting prices and sourcing product.• Handled shipping, receiving & reordering inventory in a warehouse environment.• Manage deliveries/logistics to fulfill inventory at customer sites based on predefined stock levels.• Pursued, negotiated and successfully onboarded potential clients within the assigned regions as a part of expanding the company’s client base (B2B Sales & Marketing).

• Implemented and ensured timely delivery of marketing merchandise and POSM materials.• Played a key role in managing company wide events & coordinated with creative teams, brand managers, Media teams & external vendors to timely deliver ATL & BTL activities.• Executed branding activities whilst ensuring SCM governance is maintained in all procurement activities.• Negotiated, liaised and coordinated with the relevant external vendors to ensure the best possible quotes were obtained for the production of the required materials.• Coordinated internally and externally, to finalize documentation and ensured the proper reporting standards were met.• Provided administrative support for marketing operations & projects.• Act as a project manager various marketing projects by coordinating project proposals, WIPs, pre & post evaluations.

• Provided quick and fast service within the defined transaction handle time while ensuring the quality for walk-in, email and over the phone customer inquiries.• Entered information and billing documents/records into data fields as required by the management. Opened, logged and distributed mail received from customers to relevant departments.• Implemented and maintained service standards set out by internal/external certification e.g.: ISO 14001:2015 (EMS), CMMI, PCMM etc.• Knowledgeable on 5S practices and have actively practiced the concept in the outlets as well as in the back-office functions with the aim of increasing productivity.• Adhered to cashiering guideline for store cash management (accepting customer payments, cash counting, depositing with banks, placing cash in the safe).• Managed the Organization Operations & Administrative requirements of the branch– such as maintaining filing systems, office stationery stock maintenance and other ad hoc responsibilities.• Compiled and purchased office supplies for the outlet/region with the direction of the regional manager.

• Provided fast and efficient service within the defined transaction handle time while ensuring the quality with a First service resolution for a customer request/inquiry.• Enhanced and sustained B2B engagement and collaboration to increase store reach and revenue in the respective locality by organizing Service Camps, CSR activities or Sponsorships.• Adherence to cashiering guideline for store cash management (Cash Counting, depositing with banks, placing cash in the safe)• Initiated and followed up on actions to increase revenue while reducing costs to maintain desired profitability ratios. E.g.: Completion of Lean Six Sigma Yellow Belt certification.