R&D Transformation Leader
Coordinated the consolidation and transformation of 8 Global R&D data Centers into 3 new massive ICT facilities in Sweden and Canada for Ericsson's Radio R&D Unit. Ran a subsequent program to transform IT and Test Environment processes used by R&D in the ICT centers. This included aligning the ways of working utilizing ITIL principles for 10,000 engineers and creating a services mindset within an R&D organization by developing a new service catalog, service desk, governance and support teams.