Ash Van Wees Email & Phone Number

New Zealand

Christchurch, Canterbury, New Zealand

Christchurch, Canterbury, New Zealand

2IC to the manager of customer contact & operations remediation team, a few of my responsibilities include - weekly & monthly reporting- statistical forecasting- report building and visualisation- suspense account reconciliation - payment approvals - team focus and training - process improvement & documentation - simplification

Christchurch, Canterbury, New Zealand

Auckland, New Zealand

As I pricing associate in the broker hub, I was responsible for obtaining and negotiating competitive rates for our brokers and their clients. This was on a retention basis.

Auckland, New Zealand

My role was to ensure every customer is provided with an exceptional customer experience, through quality conversations in which we can understand all of their financial needs.My typical day involved a variety of different tasks from selling and promoting the banks products and services, to ensuring growth, great customer service and achieving sales targets.Skills from this role:BankingCustomer serviceHome lendingPersonal lendingGeneral insuranceLife insuranceMeeting KPI's

Wellington & Wairarapa, New Zealand

During my period at Kiwi financial services, I managed to step my management skills up by looking after the business. Not only was I in charge of looking after the day to day tasks run by the floor, I also made sure the staff were running it efficiently too.Skills I learnt from this role:Management Resourcing Tax and financial statements Time management People management

Wellington & Wairarapa, New Zealand

Working as a team leader for AIDA, I was overseeing my team of employees and motivating them to do their job effectively and efficiently, which created an inspiring team environment with an open communication culture. This included implementing strategies that team members used to achieve goals, delegating tasks based on each team members strengths, and discovering training needs to provide coaching.

Wellington & Wairarapa, New Zealand

I trained and worked at Haight Ashbury hair salon for just over 4 years. I went through my training and started building up a cliental doing cuts, colours and styling. After 1 year I was promoted to top apprentice, in charge of delegating tasks and duties to other staff, partially running and managing the front desk, and also solely looking after two of the top stylists and helping them run their day efficiently. The main skills I learnt from this role:Hairdressing skillsTime management Working with people face to faceCustomer service Delegation Team training Management