Ashish Kumar Email & Phone Number

Gurugram, Hr, In

Gurugram, Haryana, India

Jaipur, Rajasthan, India

•Project Management:a)Effectively utilized JIRA including Scrum and Kanban boards, to manage projects like software development cycle and ensure timely closure.b)Led user testing, gathered feedback, and iterated on product features to optimize user experience and product performance.•Data Analysis:a)Employed data analysis tools like Excel, SQL, and Tableau to develop dashboards at zonal level.b)Conducted quality checks on datasets comprising historical orders… Show more •Project Management:a)Effectively utilized JIRA including Scrum and Kanban boards, to manage projects like software development cycle and ensure timely closure.b)Led user testing, gathered feedback, and iterated on product features to optimize user experience and product performance.•Data Analysis:a)Employed data analysis tools like Excel, SQL, and Tableau to develop dashboards at zonal level.b)Conducted quality checks on datasets comprising historical orders, identifyingissues and providing recommendations for resolution.•Operation Management:a)Led a team of associates overseeing operations including KYC- AML compliance and order to cash process.b)Worked on CRMs like Salesforce and OMS to work with cross functional teams and manage orders Show less

Jaipur, Rajasthan, India

•Worked closely with external lenders to streamline the credit application process, facilitating loans amounting to 15 crores monthly.•Managed a team of 5 associates to successfully meet collection targets by implementing strategic calling techniques and optimizing communication processes.•Implemented customer credit policies and procedures, resulting in reduced riskexposure and improved NPA.•Utilized Lucid-Chart to create detailed flowcharts outlining SOPs and SLAs forthe… Show more •Worked closely with external lenders to streamline the credit application process, facilitating loans amounting to 15 crores monthly.•Managed a team of 5 associates to successfully meet collection targets by implementing strategic calling techniques and optimizing communication processes.•Implemented customer credit policies and procedures, resulting in reduced riskexposure and improved NPA.•Utilized Lucid-Chart to create detailed flowcharts outlining SOPs and SLAs forthe loan process enhancing clarity and efficiency in workflow Show less

Jaipur Area, India

•Provide daily MIS reports to the sales team for strategic insights to support keydecision-making.•Streamline order auditing processes resulting in a 15% reduction in refund rates.•Manage manpower and inventory at regional level to forcast and optimizebusiness requirements.•Collaborated closely with Credit underwriting team to expedite loan decisionmaking processes using LMS, resulting in shorter waiting periods for clients

New Delhi Area, India

•Utilized a CRM tool like Lead Squared to achieve sales targets by initiatingoutreach to potential clients through cold calls and emails, facilitating efficientlead management and conversion tracking.•Collaborated with the marketing team to develop successful marketing strategiesthat incorporated ATL,BTL, and TTL channels.•Handled escalated calls efficiently, finding satisfactory resolutions for bothcustomers and the company alike

Bachelor Of Technology - Btech

Activities and Societies: Worked as Corporate Manager from college team Hybrutos

Senior Secondary Course, Science

Activities and Societies: House Captain Vice House Captain