Patience and empathetic customer relation executive with extensive background in conflict resolution and customer care.
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Process ManagerAkshat EnterprisesLucknow, Up, In -
Process ManagerAkshat Enterprises Jun 2023 - PresentLucknow, Uttar Pradesh, India -
Assistant ManagerTag Assessors Guild Pvt. Ltd. Mar 2022 - PresentIndia -
Sr. Business AssociateJunior'S Brands Private Limited Jan 2020 - Feb 2022Jaipur, Rajasthan, IndiaCore responsibilities include talent registrations of the kids from the provided leads and database.- Identifying potential customers, creating a pitch and presenting it to them.- Keep records of sales, revenue, etc .- Handle objections by clarifying, convincing and working through differences to a positive conclusion with prospective and present clients .- Present new services and enhance existing relationships.- Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.- Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.- Submit weekly progress reports and ensure data is accurate.- Ensure that data is accurately entered and managed within the company’s CRM.- Forecast sales targets and ensure they are met.- Track and record activity on accounts and help to close deals to meet these targets.- Understand the company’s goal and purpose so that will continual to enhance the company’s performance. -
Operations SupervisorShree Krishna Tourism Private Limited Feb 2016 - Nov 2018Mumbai Area, IndiaHandling car booking Department.Accomplished staff and vendor by implementing proper process. -
Team LeaderMeru Cabs Company Oct 2011 - Feb 2016Mumbai Area, India Ensure seamless delivery of activities (online / offline) within the specified Branch. Coordinate with the clients for requirements/Complaints/feedback. Handling individually clients. Working along with team of Customer Relation. Handled the responsibilities of maintaining the standards of quality control and service level of the organization. Performed other essential tasks as required.
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Customer Service RepresentativeAadya Motors Co. Pvt.Ltd (Apex Honda) Jan 2010 - Sep 2011Mumbai Area, India Handling incoming and outgoing calls for service appointments and part orders. Preparing Weekly & Monthly Team Reports.
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Team LeaderMahindra First Choice Services Mar 2009 - Jan 2010Mumbai Handling incoming and outgoing calls for service appointments. Closing PSF & NPSF complaints. Handling monthly reports.
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Tele Executive And Promoted To Sr. ExecutiveAuto Hangar (Link Way Honda) Feb 2006 - Feb 2009Bangalore Handling incoming and outgoing calls for service appointments Handling monthly reports. Coordinating with Service advisors and clients for the service of cars. Handled the tasks of welcoming customers.
Asha Mallah Skills
Asha Mallah Education Details
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Commerce -
Cardinal Gracias High SchoolBusiness/Commerce, General
Frequently Asked Questions about Asha Mallah
What company does Asha Mallah work for?
Asha Mallah works for Akshat Enterprises
What is Asha Mallah's role at the current company?
Asha Mallah's current role is Process Manager.
What schools did Asha Mallah attend?
Asha Mallah attended M.s. Ramaiah Institute Of Technology, Cardinal Gracias High School.
What skills is Asha Mallah known for?
Asha Mallah has skills like Possess Verbal And Written Communication Skills, Customer Relationship Management, Management, Customer Relations, Team Management, Team Building, Team Leadership, Customer Service, Business Development, Competitive Analysis, Customer Retention, Operations Management.
Who are Asha Mallah's colleagues?
Asha Mallah's colleagues are Sanika Patil, Mayuresh Sapkal, Madhura Vagal, Gaurav Adhav, Nitish Singh, Ashwini Kadam, Komal Bhutada.
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