• With overall 8 yrs in Recruitment including account management, client servicing/engagement, operations including Escalation management, Vendor management, Employee relations and recruitment • SPOC for Requirements gathering /understanding - responsible for interacting with Business Unit Heads / Hiring Managers, procurement team at PAN India.• Handling end to end client interactions, escalations; responsible to bring in more revenue streams, exploring & managing prospective business… Show more • With overall 8 yrs in Recruitment including account management, client servicing/engagement, operations including Escalation management, Vendor management, Employee relations and recruitment • SPOC for Requirements gathering /understanding - responsible for interacting with Business Unit Heads / Hiring Managers, procurement team at PAN India.• Handling end to end client interactions, escalations; responsible to bring in more revenue streams, exploring & managing prospective business opportunities with existing as well as new upcoming clients, ensuring to achieve maximum client satisfaction level.• Responsible to ensure timely PO releases and further extensions, to ensure the timely billing, AR clearances.• Acted as a catalyst to help the legal/audit/compliance/billing/HR/Operations team to get timely resolutions from client end • Successfully handled client as well as internal escalations if any• Responsible to manage the existing as well as new accounts/clients, setting up processes, exploring the potential of the existing as well as prospective accounts and planning strategies for further on-going business growth • Experienced in creating, mentoring & leading an effective, result oriented and self-motivated teams Show less

SPOC For IT Product Clients PayPal, Maxim Integrated.

Achievements : Got promoted from Sr. Recruiter to Team Leader within a short period and Best Team Lead Award in the year 2012