. Oversee all IT project management activities, processes, resources and information. Completed 94% of the project on time and within the budget.. Established new processes and re-defined existing IT and procurement processes which enhanced department efficiency, improved material performance capabilities, resulting to 40% in cost savings.. Devising and optimizing processes for HR and Finance Department by digitalizing reimbursement, procurement, and accounts payable conforming to Lufthansa Engineering (LHT) standards.. Developing and analyzing the in-house built ERP (RTPA) of Lufthansa Technik Middle East, resulting in cost-savings of $150’000 per year. . Monitor and report major milestones, mitigation action of risks and provide highlight reports to stakeholders. Responsible for information technology department supporting 95 users, 59 workstations and 25 Microsoft servers.. Implemented ISO27001 Information Security Monitoring standards in LTME and established awareness programs for employees.. Authored security architecture design documentation and standard operating procedures. Introduced use of security metrics to mitigate vulnerability by implementing improved protocols

Key Responsibilities: • Conducting Man Hour evaluations of work packages (maintenance checks) for A320 family, B737 and B747• Attend daily meetings with PPCD department and host daily meetings with the customer regarding daily status of the maintenance check• Generating Daily Maintenance Check reports for customers• Generating scheduled and non-scheduled task/job cards for base stations• Responsible for creating Certificate of Release to Service (CRS), Component Change Record (CCR) and other essential EP-01 forms for aircraft release• Daily coordination with VDG Engineering Department regarding Engineering Enquires and Engineering Orders relevant to Maintenance Check• Daily coordination with VDG procurement and stores regarding spares and material• Authorizing & assigning aircraft maintenance jobs, job control number through a computerized maintenance system (WINGS), work priorities and time frame for scheduled and non-scheduled maintenance tasks.Key Achievements & Learning: • Learned how to conduct daily meetings with customers and meet their requirements & standards on daily basis• Obtained knowledge on technical aviation regulations such as GCAA regulations, EASA Part 145/M/66/147 and technical documents such as AMM, CMM and IPC. • Obtained auditing skills while reviewing Routine & Non-Routine task cards and learned how to operate a computerized maintenance system (WINGS) for closing task cards and generating daily customer reports• Acquired efficiency in MS Excel, MS Outlook and Wings MRO Software. Learned about creating Gantt Charts in MS Projects for Maintenance Checks• Designed VD Gulf Capacity Facility Map for PPCD and MCC. This allowed the department to illustrate the aircraft allocations within the hanger and the assigned control cabin

• Perform major overhauls, repairs, and inspections on aircraft engines, including disassembly, inspection, cleaning, reassembly, and testing to manufacturer and regulatory standards • Conduct in-depth repairs and maintenance on various aircraft components, such as landing gear, avionics, hydraulic systems, and more, ensuring their optimal performance. • Ensure all tools, equipment, and machinery used in the repair process are in proper working condition and report any deficiencies promptly.

Worked in the company as an intern for a year in the Oracle Marketing Division as a Planner/Designer for marketing campaigns. Had the opportunity to engage in the marketing team’s day to day activities. This internship at Oracle empowered me with a conceptual understanding of how large scale organization operates with its employees to meet the customer needs. Key Responsibilities:• Developing tools and methods for collecting data such as surveys, opinion polls or questionnaires• Collecting and analyzing data to identify consumer trends• Researching consumer opinions and marketing strategies and proposing adjustments to current strategies accordingly• Creating graphic representations of data and translating complex research into easily readable content for stakeholders and other departments• Preparing marketing proposals and presentations based on company needs• Measuring consumer satisfaction with products or services• Monitoring and managing the company’s social media platforms, adjusting outreach tactics as needed