Abdul Shafiel Email & Phone Number

Dubai, United Arab Emirates

• Responsible to source, negotiate and purchase materials from both local and overseasvendors.
• In charge of daily operational purchasing needs such as planning, issuing, and followingup on Purchase Orders delivery and shipment schedules.
• Work with Traders/Agents/ distributors and End users with the aim of securing orders atthe best price and under the best possible terms.
• Negotiate and convince the end users about offers, quotations submitted, the quality andservices provided by the company.
• Responsible for implementing internal procurement strategies to cater to high deliveryand short lead time requirement.
• Communicating with upper management to develop strategic operations goals.

Mangalore Area, India

• Ensuring that all customers receive excellent service through direct salesmanship, and prompt and courteous service.
• Advises customers by providing information on products.
• Processes payments by totalling purchases; processing checks, cash, and store or other credit cards.
• Documents sale by creating or updating customer profile records.
• Contributes to team effort by accomplishing related results as needed.

Mangalore Area, India

• Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet
• Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services
• Identify and escalate priority issues per Client specifications;
• Redirect problems to appropriate resource;
• Accurately process and record call transactions using a computer and designated tracking software;
• Follow up and make scheduled call backs to customers where necessary;

Mangalore Area, India

• To maintain inventories of products and supplies for retailers, wholesalers and manufacturers.
• Manage and maintain the company’s material and stocked product inventory including stock profiles and stock locations
• Minimise overstocks and removal of obsolete / redundant raw materials to maximize availability of working capital
• Ensure incoming product is receipted and managed appropriately according to company procedure.
• Ensure materials are ready and available for production as and when required.