• Led planning and implementation of strategic initiatives to drive efficiency in volume hiring events, including Pipeline pilots, profile Quality and Audit checks, Online Technical Assessments standardization, Interview Debrief Allyship, and talent mapping, resulting in improved clarity and fine-tuning of our hiring services. • Demonstrated leadership by introducing best practices, driving change adoption, and leading multiple projects from inception to implementation, increasing efficiency across the Engineer Talent Acquisition organization. • Built structure and processes to standardize Onsite Technical Screenings (OTS) that helped driving consistency in level assessment through consultation with hiring managers.• Led the strategy and planning for building sustainable talent production for future volume hiring as well as niche areas such as AI/ML, Gaming, etc. through Focus Group sourcing framework, enabling a structured, highly diversed and inclusive talent sourcing strategy for our team. • Contributed to strategy building and implementation of the Talent Identification project, establishing workflow streams for qualified and available candidates, creating talent pools for faster access, and identifying skills and geo tags aligned with upcoming business needs. • Led the vendor sourcing pod of 5-10 members in the events hiring team and successfully executed high volume hiring events for Software Engineers (SWEI to Principal Partners, Engineering Managers).• Proactively engaged with Client-Aligned recruiters and hiring managers, conducting req intake calls to understand their business needs, coaching them on activating talent pipeline talent, and promoting inclusive skills identification for an inclusive hiring process. • Mentored and coached the GTM recruiting team, identifying gaps in existing processes, and sharing best practices and tools within ETA to enhance their performance.

• As TA Division Leader, led strategic planning and execution of talent hiring services for projects at Microsoft, achieving a $30M annual revenue growth for the Technology Services division.• Managed a team of 22+, overseeing Talent Acquisition and US-HR Operations functions and delivered end-to-end resourcing and recruitment solutions for on-site projects and augmented staffing needs.• Designed and implemented SLA and KPI dashboards aligned with senior management/stakeholders' vision.• Led efforts to grow and delivery staffing and consulting engagements for Microsoft's "Contractor Hub Program."• Collaborated with various support functions/teams to ensure synergy and company objective alignment.• Strategically established a new staff resourcing channel from near-shore markets like Mexico for sustainable and cost-efficient model.• Implemented coaching and training frameworks to enhance team skills and competencies, fostering professional development.• Contributed to the definition and improvement of Talent Acquisition processes, policies, and initiatives, optimizing efficiency and effectiveness.• Enhanced resource and customer onboarding processes, streamlining workflows and improving the overall experience.• Provided valuable suggestions for enhancing Zen3's Application Tracking System, driving system improvements and usability, while monitoring client performance and ensuring compliance with requirements.

• Led the TA unit for entire technology vertical, growing revenue from $3M to $25M annually with team of 15+ soucers and recruiters.• Led planning for staffing multiple programs and teams (475+ resources) for strategic customers including Microsoft, Move Inc, Cisco, ESPN, Bristol Myers Squibb (BMS), Funko, and Zpace.• Demonstrated strategic planning skills by overseeing end-to-end delivery of consulting engagements, engaging with customer teams to understand requirements.• Designed and implemented a performance management dashboard for senior management reviews, providing valuable insights for decision-making and continuous improvement.• Ensured adherence to delivery SLAs, optimizing processes and policies to meet client expectations and achieve high-quality results. • Fostered seamless synergy across teams by collaborating with Finance, Recruitment consultants, business leadership, and cross-unit HR leaders, aligning efforts for company-wide objectives.• Provided strategic support to sales and engagement teams in setting deliverables and pricing strategies, contributing to business growth and profitability. • Proactively implemented coaching and training frameworks to enhance recruiting practices, enabling the team to adopt new sourcing tools and methods for continuous skill development and improved performance.• Developed and maintained strong relationships with client executives and program executives, addressing their needs, and incorporating customer feedback for enhanced service delivery.• Played a key role in client presentations, providing valuable inputs and insights, engaging with engagement teams to drive successful outcomes.

• Conducted full life cycle recruiting, including job posting, sourcing, screening, reference checking, conducting technical interviews, scheduling interviews, collecting feedback, negotiating compensation, and coordinating paperwork.• Successfully delivered consultants for multiple client engagements within companies like Microsoft, Amazon, Expedia, etc.• Led recruiting events and career fairs at local universities.• Developed resource augmentation cycles and models, staffing projects efficiently.• Trained and mentored teams on customer policies, procedures, and in-house tools.• Drove guidelines for proper proposal evaluation, cost structures, and proactive hiring.• Managed and trained teams responsible for customer ramp-up/down cycles and project resourcing needs.• Mentored a team of talent acquisition specialists in engineering consulting services areas.• Made calculated suggestions for proactive hiring in specific technology domains, such as cloud computing consultants.• Tracked requisitions and applicants in ATS systems and vendor tracking systems.• Provided coaching and advice to candidates throughout the interview process, including counteroffers and job transitions.

" I worked in Wipro BPO for 8 months as Technical Support, providing level 1 support for D-Link, Netgear, Nortel, 2wire etc modems and routers. Also created trouble tickets in Siebel CRM & Soft Phone. Later switched over to provide support for wireless routers for residential customers of Bellsouth ISP. "