Adeeb Shaikh Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Qatar

1. Meeting and liaising with clients to discuss and identify their advertising requirements2. Working with agency colleagues to devise an advertising campaign that meets the client's brief and budget3. Also handing role of Traffic Manager which involves Initiating new jobs for the client and assigning tasks to production team and checking the status of outstanding tasks, also effectively communication issues and review timeline with the Account Executive to get client approval.4. Liaising with, and acting as the link between, the client and advertising agency by maintaining regular contact with both, ensuring that communication flows effectively5. Handling branding and signage works for new store opening and renovation for clients6. Negotiating with clients and agency staff about the details of campaigns7. Presenting creative work to clients for approval or modification8. Handling budgets, managing campaign costs and invoicing clients9. Monitoring the effectiveness of campaigns10. Undertaking administration tasks

Dubai, Uae

1. Meeting and liaising with clients to discuss and identify their advertising requirements2. Engage in all stages of the sales cycle, from prospecting to developing customer rapport, closing business and servicing accounts3. Expand sales footprint with existing and new accounts by introducing new products and services4. Co-ordinate with creative team and other external parties, such as production house, media, etc.5. Review and present concepts/layouts/copy to the client for approval6. Participate in strategy and creative meetings.7. Regular monitoring of competitor activities8. Prepare and deliver sales presentations to new and existing customers to drive new business as well as protect and increase existing advertising

Mumbai Area, India

1. Handled inbound calls from United Kingdom2. Process customer transactions and respond to products and services inquiries in a responsive, accurate and timely manner.3. Display high quality, prompt and professional customer service to achieve customer satisfaction.4. Ensure compliance with contractual obligations related to the customer requirements.5. Record progress of all inquiries and translate into a monthly report, including source of business trends, inquiry6. Maintain client and agents database. Update whenever necessary to allow effective promotions.7. Maintain and develop business relations with client’s key personnel.8. Obtain and examine all information to assess validity of complaints and determine causes.9. Refer unresolved customer grievances to designated department for further investigation.10. Keep records of customer interaction, document details of inquiries, complains, issues, comments and actions taken.

Mumbai Area, India

1. Handled inbound calls from United States of America 2. Confer with customers by telephone or in person in order to provide information about products and services, to take orders or cancel accounts, or to obtain details of complaints. 3. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. 4. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. 5. Check to ensure that appropriate changes were made to resolve customers' problems. 6. Contact customers in order to respond to inquiries or to notify them of claim investigation results and any planned adjustments. 7. Refer unresolved customer grievances to designated departments for further investigation.

Dubai

1. Talk with clients about events and offer suggestions to ensure their requests can be met. 2. Negotiate the type and costs of services to be provided, in line with a budget. 3. Organize the venue and ensure that it is appropriately set up, with regard to seating and décor. 4. Consult with management to ensure adequate staff members are rostered for duty, and with catering staff to plan the menu. 5. Consult with service providers such as entertainers and transport companies. 6. Coordinate staff to ensure the program of events occurs on time. 7. Oversee work by contractors and report on variations to work orders. 8. Find solutions to any problems that arise concerning services or program provided. 9. Advise senior management on matters requiring their attention and implement their decisions. 10. Follow up with clients to arrange payment and, after the event, to evaluate the service provided. 11. Collect and analyse data on projects undertaken, and report on project outcomes.

Dubai

1. Carrying out qualitative or quantitative research 2. Writing reports, including client recommendations 3. Supervising Quota Completion 4. Briefing & Training for new Recruit

Dubai

1. Coordinating Sales within Dubai & Northern Emirates.2. Invoicing all the Outlets in the U.A.E.3. Winning Orders 4. Updating the Monthly Inventory.5. Processing the Stock.6. Posting Cheques.7. Handling Client Calls.8. Maintaining Accounts on part-time basis.9. Data Entry.10. Relief for Store Keeper for a period of 4 months

Associate Of Science (A.S.), Marketing

Pursued Bachelor's in Marketing and Management.

Education record