Angela Shanahan Email & Phone Number

Chandler, Az

As an IT Business Consultant, I work with clients to align technology with strategic business goals. Each client organization is unique. My role involves working with all levels within the organization to assess the current state of business and technology alignment to strategic goals, and develop a roadmap with organizational leadership to leverage people, optimize technology and processes to remain focused on the strategic goals of the organization. I lead transformation efforts depending on the specific needs of the organization, from implementing Scaled Agile (SAFe) to optimizing technology capabilities, portfolios and processes across the organization.

Phoenix, Arizona, United States

Roles include Technology Consultant and Digital Transformation Consultant. As a Technology Consultant partnering with client leadership, we quickly identified areas of opportunity to successfully streamline the Application Portfolio for optimized performance, business and technology alignment. The resulting costs savings inspired Digital Transformation activities heavily focused on developing Agile capabilities and scaling them across the organization to increase Organizational Agility.

Scottdale, Arizona

I was brought on board to build an Enterprise Program Management Office to support business development, managed service delivery, software development, engineering, and operations teams. Hired and developed seven dedicated program managers to ensure delivery and prioritization of a $25M portfolio as the Senior Program Manager tasked with client solutions and initiatives to drive hyper-growth. Led the successful SOC2 Type 2 Certification initiative for TBConsulting.• I created, launched, and managed an ePMO including standards, practices, policy, procedures, service delivery lifecycle, and improved client experience.

Tempe, Arizona, United States

Working with executive sponsors, I led portfolio management in the organization in charge of large cross functional projects designed to drive resource management and actionable deployment of forecasting. I supported business units across the organization including those with disparate and siloed project management systems.• By leading and implementing an on-time, under-budget enterprise wide infrastructure platform renovation I improved SEV1 outages by 71% annually • I created and launched a Program Management methodology training including Waterfall/Agile Framework methodology, MS Project, Risk Mitigation, Lean-Agile processes, and SharePoint Project.• Through Quality Assurance auditing within the Project Management Office I improved project outcomes by spearheading

Tempe, Az

In this role, I built a Learning and Organizational Development department including processes, procedures, and priorities to support hyper-growth and a stabilization phase of LifeLock's business cycle. I oversaw a highly qualified team to deliver over 30 training modules that included new hire orientation, leadership, new products, systems, and policy training. Implemented a curriculum for Coaching and Development and created cross-training, job shadowing and career development program to support the organization's ongoing staff development needs.• I successfully enhanced performance management activities to meet corporate goals by developing Standard Operating Procedures across the Member Services Organization as well as a Certified Partner Sales Training program.

Phoenix, Arizona, United States

I was promoted twice for outstanding performance as a Supervisor and Team Lead for the Correspondent Home Equity group. I transitioned Correspondent Home Equity to a new location to improve alignment with Prime 1st Mortgage practices. I designed and delivered training for nine Managers and Team Leads and 114 processors. Led adoption of a new reporting structure and updated internal procedures to cater to new employees with limited mortgage experience.• By delivering system enhancements for process control board, SOX preparation, OCC audits, and risk management I elevated financial management within the department • I earned commendations for standardizing lender communications and Improved customer satisfaction.• I tracked and applied department expenses and cost to board and exceeded target for cost per loan.

Information Technology Project Management

Pmp, Project Management

Certified Business Analyst

Certification, Mcse, Ccna, Ccda, A+, Net+