Ashanda Stephanie Email & Phone Number

Kuala Lumpur

Kuala Lumpur, Malaysia

Petaling Jaya

Providing financial transaction support (disputes, questions, etc.) to lodging partners across multiple account models.• Solving basic financial disputes and inquiries.• Assisting the hotel partners with utilizing the Expedia Extranet system• Technical issues which may affect the live website• Growing functions in support of suppliers and customers - inventory• Adhering to defined procedures, standards, and performance expectations.• Administering accounting related processes, including accounts payable inquiries from lodging partners.• Providing supplier self-service support and maintenance for financial related inquiries.• Responding to critical & complex lodging partner issues, partnering with market manager and other internal teams• Maintain and promote excellent client relations by managing a prompt and accurate response to email and phone communications. • Providing Hotel Training on Expedia System. • Contact lodging partners to resolve issues (questions, changes, etc.)