Andrew Shannon, Pmp Email & Phone Number

• Implemented new blood culture analysis systems for new and existing clients• Developed and regularly maintained project plans and communicated project status for over 15 different Synapsys, BACTEC, and FACSLink projects• Held regular meetings with internal/external project teams to check/monitor progress and update stakeholders on project status• Advised clients on managing organizational change and other aspects of Change Management• Provided administrative support (note taking, meeting facilitation) for both BD and external clients

Windsor Mill, Maryland, United States

Associate Project Manager for Performance Management Support and Training (PMST) contract providing IT project management and scheduling services for the Office of Information Technology (OIT) at the Centers for Medicare and Medicaid Services (CMS). Assisted with implementation of revised CMS-500 documentation and COVID-19 preparedness.

Baltimore

Managed project implementation for a $27 million a year portfolio. Led project status meetings and provided updates to senior management on a weekly basis. Managed pilot programs for new exams to be delivered. Managed candidate capacity in a delivery channel of over 4,000 locations globally.

Hunt Valley, Md.

Supported IT Project Managers in Office of Information Technology Project Management Office to support county wide high profile and time sensitive projects. Developed, maintained, assessed, and revised project schedules in Microsoft Project Professional per recognized best practices.• Aided and supported OIT Microsoft Project users• Maintained schedules/calendars for assigned projects and assisted the Project Manager in preparation, organization, setting agendas, taking notes and minutes, developing action items, and general follow up of project meetings• Assisted Project Manager with critical path analysis, dependency analysis, project issues management, and project communications to all levels of the organization

Aberdeen, Md

Updated projects using both Deltek Cobra and Microsoft Projects. Provided support for over 10 projects related to aircraft manufacturing, production, and repair. Supported best practices and made sure earned value management was monitored and implemented.• Created new projects from scratch using Deltek Open Plan and imported schedules from Microsoft Project• Provided data, analysis and reporting to project managers and CAMs across every step of nacelle production from planning to sustaining phases

• Maintained schedules using Microsoft Projects 2013.• Supported Program and Project Managers in planning software development projects.• Arranged complex projects into disparate tasks according to a standardized work breakdown structure.• Worked to enforce good scheduling practices in a corporate environment.

• Assisted customers with sales inquiries, converted inquiries into sales, and provided other sales related services to ensure customer satisfaction.• Collaborated with other teams within TESSCO to resolve customer issues and facilitate internal processes.• Managed TESSCO's expansive customer database by keeping sales records, contact information, and transaction history up to date. • Mentored new team members on company policies, processes, and sales strategies.• Monitored inbound calls for quality assurance purposes.• Lead training classes for new team members.• Provided inbound call support for TESSCO's account development team; followed up with new accounts to encourage sales and customer communication.• Provided end user support for TESSCO's affinity partners. • Completed outbound calls for the purpose of forming new contacts and developing new account.

• Organized subsidiary rights sales records, contact information, and transaction history.• Kept and maintained files on publication history of certain proprietary works.• Designed pamphlets for publishing conventions.• Provided administrative support and front desk assistance for the entire company.

Bachelor'S Degree, English Language And Literature, General

Education record