Court Transcript Editor | Office Supervisor
J.C. Wordassist Ltd
Vancouver, British Columbia, Canada
• Edited legal proceedings heard in Vancouver Provincial Courts• Oversaw projects from start (i.e., order forms) to finish (i.e., printing and distribution)• Met court access policies and responsibly dealt with confidential information• Demonstrated exemplary attention to detail by ensuring quality, accuracy, and consistency of transcripts by typing, reviewing grammar, spelling, and formatting• Provided exemplary customer service to an array of clientele• Provided financial support by creating invoices, taking payments, and following up on overdue payments• Executed comprehensive document management tasks, including file management, printing, scanning, photocopying, binding, and efficient distribution• Oversaw mail receipt and preparation of outgoing mail• Ensured office equipment maintenance and installation for printers, computers, monitors, and servers• Conducted accurate data entry and management and updated files• Nurtured a positive work environment based on collaboration, flexibility, empowerment, and trust to set the stage for professional camaraderie• Provided support to human resource management through hiring, onboarding, training, and supervising Transcript Production Assistants• Hired, trained, and supervised Transcript Production Assistants