Major Duties: 1. Develop and execute a strategic sales plan for the South Asia region.2. Establish and maintain strong relationships with key clients and partners.3. Provide technical guidance to the sales team, addressing customer queries and concerns.4. Possess a deep understanding of our products/services and their technical specifications.5. Serve as the main point of contact for end user for addressing and resolving issues.6. Act as a point of contact for technical inquiries.7. Conduct training sessions for the service team on technical aspects of products/services.8. Maintain accurate and up to date records of clients interactions and service training programs.9. Generate regular reports on customer feedback and technical issues.

Major Duties:1. Develop and Maintain Project Plans, including timelines, resource allocation and budgets.2. Coordinate with various stakeholders to ensure project goals and objectives are clearly defined & attainable. 3. Provide technical guidance to project teams and troubleshoot technical issues as they arise.4. Discuss with the manufacturer (Principal) to discuss the issues during installation and troubleshooting.5. Provide technical training to the operators using the machine.6. Arrangement of Prerequisites as per the recommendation of the manufacturer and technical applicable.7. Assess the civil construction site to make it last long in terms of structure and performance. Product Description:1. Draeger Critical Care Equipment 2. Addfield Hospital Waste Incinerator

Major Duties: 1. Calibrate and set up the equipment to ensure accurate and reliable performance.2. Follow manufacturer guidelines for maintenance schedules and procedures.3. Diagnose and troubleshoot malfunctions or technical issues with endoscopic equipment.4. Perform repairs on malfunctioning equipment, replacing faulty components, or making necessary adjustments.5. Provide training to medical personnel on the proper use and handling of endoscopic equipment. 6. Stay updated through training programs, workshops, and self-directed learning. 7. Create service reports and documentation for each service visit.

To resolve service complains on medical devices such as ECG, Multi-Para Monitors and other diagnostic equipment.● Facilitate management in special projects such as CSSD, Pedograph and other turn-key solutions.● Trouble-shooting of machinery issues in Waste Incinerators, Laundry Machines, etc.● Installation of Critical Equipment such as OR Table, OR Light.● Partial designing of Operating Room● Designing of CSSD Department● Design and maintenance of Pedographs.• Act as a point of contact for technical inquiries and provide pre-sales technical support to customers.• Planning of projects and work on the prerequisites.• Conduct routine inspections and preventive maintenance to identify and address potential issues before they become critical.• Provide training to medical personnel on the proper use and handling of equipment. • Handling the team to provide effective complaint resolutions.• Maintain accurate records of all maintenance activities, including equipment repairs, calibration, and preventive maintenance. • Provide service plans to have a review of the installed equipments in hospitals.

Working as Sales & Service Engineer in installations, complain handling & servicing of the complete variety of hospital furniture and following machines:o Patient Monitors, Fetal Monitors, ECG, (Biocare, China)o Patient Monitors, Fetal Monitors, ECG, (COMEN, China)o Complete Operating Room Solutions, (Oricare, USA)o Anesthesia stations (Operating Room Solutions) (Aeonmed, China)o Ventilator stations (Operating Room Solutions) (Aeonmed, China)o OT Pendants (Operating Room Solutions) (Aeonmed, China)o CSSD (Brands) (Laoken, China)o Waste Incinerators (Local, Pakistan)o Hospital Furniture (All Type) (Local, Pakistan)

As Trainee, I experienced an extensive training at Dr. Ziauddin Hospital (Clifton Campus)and learned Basic needs, aims, & goals of a Bio-Medical engineer. I managed DiagnosticBiomedical instruments such as ECG, Patient monitoring systems and study of technicalmaterial (e.g. data flow diagram) & working complication in an office environment.Work Experience:Service & Maintenance of following machines:1. CSSD (Getinge, Swedan)2. Reverse Osmosis (EPRO 1500, USA)3. Patient Bed (Hill-Rom, USA)4. Patient Monitor (Nihon Kohden, Japan; Mindray, China)5. Exercise Tolerance Test (NORAV)6. O.T Table (Strongman, Locally Manufactured)7. Infusion Pump (B.Braun, Germany)

As Internee, I had an experience of 4 Weeks in a newly established hospital with lots of newfacilities & a new developed Bio-Medical Dept. I learned basic working & knowledge ofvarious machines.· Coordinated defect reporting and fixed demonstration of Bio Medical instruments.· Maintained work records and took demonstration of different techniques andmethods involved in using Bio Medical instruments.