HM Holding Group is a fast paced Multinational Company having businesses in Malaysia & Pakistan related real estate management. •Actively managed the day-to-day operations of the Administration and Human Resource department for the Group of four companies including facility management, organizing, managing resources and general office management for smooth operation, reduced operating cost by 15% utilizing excellent negotiating skills.•Provided executive assistance to 4 directors in a… Show more HM Holding Group is a fast paced Multinational Company having businesses in Malaysia & Pakistan related real estate management. •Actively managed the day-to-day operations of the Administration and Human Resource department for the Group of four companies including facility management, organizing, managing resources and general office management for smooth operation, reduced operating cost by 15% utilizing excellent negotiating skills.•Provided executive assistance to 4 directors in a variety of functions related to managing & maintaining complex travel and calendars.•Successfully recruited/interviewed more than one thousand employees and trained new staff including employee engagement and motivation programs. •Orchestrated and efficiently managed a diverse range of meetings, conferences, interviews, presentations, orientations, and training sessions. •Assisted the directors for proper follow-up of assigned tasks to departments and reported updates/progress/delinquencies to the management with flexible scheduling.•Kept efficiently up to date record of corporate data for multiple entities as a Company Secretary, attended board meetings, prepared reports and distributed minutes and memos accordingly. •Assisted the directors for proper follow-up of assigned tasks to departments and reported updates/progress/delinquencies to the management, duly complemented by management for efficiently performing all the tasks. •Managed multiple projects simultaneously and reported status to Director on weekly basis, record of completing projects with in stipulated time and budget. •Processed/authorized monthly payroll of more than two Hundred employees and worked with Finance department for updated data of Gratuity and Provident Fund of the employees.•Carried out office related tasks including purchasing office supplies in coordination with IT department, maintained/purchased assets and updated electronic/physical filing system with annual budget of AED one million. Show less

• Managed projects as assigned by the Chairman related to diverse lines of business, helped the management to focus on strategic implementation.• Supported Chairman for the planning activities, conducted research and analysis.• Handled financial, accounting and Banking matters for the chairman with 100% confidentiality• Maintained detailed directory of employees for quick replies to director related to tasks.• Attended Board meeting and took minutes of meeting and action notes… Show more • Managed projects as assigned by the Chairman related to diverse lines of business, helped the management to focus on strategic implementation.• Supported Chairman for the planning activities, conducted research and analysis.• Handled financial, accounting and Banking matters for the chairman with 100% confidentiality• Maintained detailed directory of employees for quick replies to director related to tasks.• Attended Board meeting and took minutes of meeting and action notes and dealt with follow up actions• Managed the Chairperson’s office in his / her absence, ensuring all urgent or important issues are passed on and dealt appropriately• Prepared and checked outgoing internal and external correspondence and reports, including sensitive and confidential material.• Complex calendar management, travel, meeting, and schedule arrangements for the Chairman, business partners and customers, includes initiating contacts and securing appointments, equipment's and facilities as appropriate.• Worked closely with other department of the Company to assure the Chairman’s preparation for meetings, presentations or other engagements.• Maintained personal and business files including corporate record keeping for multiple entities on behalf of the Director.• Document preparation & control, general office maintenance to improve costs and effectiveness. Show less

• Examined the daily disputed financial transactions of consumer finance and resolution.• Coordinated with the management for the approval of system amendments related to financial transactions for enhanced productivity.• Attended more than 100 calls per day of customers professionally, related to their queries and complaints and transferred calls to concerned departments.• Got in depth 100% product knowledge to provide accurate information to customers and helped to train… Show more • Examined the daily disputed financial transactions of consumer finance and resolution.• Coordinated with the management for the approval of system amendments related to financial transactions for enhanced productivity.• Attended more than 100 calls per day of customers professionally, related to their queries and complaints and transferred calls to concerned departments.• Got in depth 100% product knowledge to provide accurate information to customers and helped to train newcomers. • Greeted and welcomed walk-in customers with smiley face, gained 100% customer satisfaction results.• Implementation/reversal of financial charges with coordination of concerned departments and branches, helped to increased customer retention by 10%.• Verified the original receipts and maintained records including maintenance of customer's data in system and cross checking of daily tasks performed by team.• Dealt with inquiries from branches and departments of bank for the unusual/delay in activities/postings. Show less