Anu Sharma Email & Phone Number

California, United States

San Francisco Bay Area

• Championed a culture of quality within the organization, fostering a shared commitment to excellence across Engineering, Product, and Design.
• Collaborated with the Engineering and Design teams to ensure comprehensive test suite coverage for new and existing products.
• Led a full product redesign project for the main application, influencing design changes through effective communication of test results and data-driven recommendations.
• Implemented the SDLC methodologies and best practices to enhance testing efficiency and reliability.
• Updated and maintained test plans in Testrail, while prioritizing and resolving bugs in JIRA to and address release blockers.

San Francisco Bay Area

• Communicate and collaborate with the Engineering and Product teams to ensure test suite coverage of new and existing products
• Apply standard methodologies and best practices to guarantee reliable and fast testing
• Update, add, and maintain test plans for new and existing features in Testrail
• File, triage, and prioritize bugs found during the testing process to identify ship blockers in JIRA
• Seek out edge cases to maintain quality of the application and to help prevent issues in production
• Cross train new QA members joining the team for efficient onboarding

San Francisco Bay Area

• Collaborate, Lead and Manage different teams in an Agile Environment.
• Work with Business Stakeholders & facilitate test case creation from PRD and UX specification.
• Update Test Plans and Test Matrix for different product releases (Mobile – iOS and Android; Tablets - Kitkat, Lollipop, Borqs & Lenovo; POS Integration System).
• Perform Functional, Regression, Integration, Sanity & Smoke testing for different Operating systems and Software versions.
• File & follow through on bugs related to UI, UX, or Functionality of the software using JIRA bug tracking system. Organize bug bashes to optimize last minute releases.
• Collaborate with the Design team and Engineers to confirm the product requirements & spec.

Pleasanton, CA

• Managed the EPIC 2015 & CACHE 2015 software upgrade releases for the existing operating systems.
• Created & presented weekly dashboards and reports with project updates to Sr Execs & stakeholders.
• Managed training & seminars for the Infrastructure design team on software & technology stack.
• Managed both onshore & off shore teams of 20+ Engineers to deliver project within budget & aggressive timelines.
• Created Project Plans, Weekly status reports, Budget tracker, IRA (Issue, Risk, Action item) log.

San Francisco Bay Area

• Managed 100+ cases per month of customers under the ISAP (Intensive Supervision Appearance Program).
• Coordinated with Government agencies such as Immigration and Customs Enforcement (ICE)and other Non-Profit Organizations on a daily basis.
• Interacted and Supervised Clients through legal status changes & monitored process flow in Accutrax Case Mgmt system & Total Access for electronic monitoring.

Milan Area, Italy

• Reconstructed the Health and Wellness Center at the U.S. Consulate in Milan and increased attendance by creating a user-friendly, convenient and professional environment. Motivated staff to exceed customer service.
• Designed and Executed the New Signage Standard that was adopted throughout the Consulate. Prepared and Presented Country Briefing on Latvia.
• Acted and Executed the duties of a Control Officer for Important Foreign Service Officials
• Daily Tasks included Presenting to the Management Officer (MO) on Weekly Department updates and future projects. Demonstrated immense flexibility in handling a variety of tasks and shifting priorities accordingly.
• Successfully worked as an Administrative Assistant and executed the pre-screening of future interns.

Kolkata Area, India

• TOP Secret Level Security Clearance obtained
• Organized and presented the findings to the U.S. Consulate General of America on the theme of “Social Networking as form of Communication by Indian Youth.”
• Designed and Organized the IIP Publications Project & executed an Education Organization Writing Project.
• Participated in Youth Outreach Program in Siligary, India as a U.S. Representative to Speak on Future Education Opportunities in United States.
• Worked with Public Affairs Officer (PAO) & provided periodic reviews/updates on project and future events.