Licensed Realtor and Licensed Beauty Professional

• Manage all operations of a small business providing comprehensive eco – friendly cleaning and organizing services for a variety of residential and commercial clients• Effectively train and supervise a staff of cleaners to deliver the highest quality of service • Develop and implement key marketing strategies to increase business awareness and client acquisition • Actively seek customer feedback for process improvement • Responsible for creating and managing invoices, letters, reports and financial statements using various software including Microsoft Office, Quickbooks and Square Dashboard

● Assisting clients with property sales and ensuring that terms and agreements of contracts are ● Coordinating property closings and overseeing document signing● Analyzing market trends to determine competitive market prices for buyers and sellers.

● Learning Technology Resource Center - responsibility for day to day operations of the computer lab, including scheduling and monitoring the usage of educational technology resources for department faculty and students. ● Ensure complete data accuracy for all reports submitted to the accreditation council. ● Collect, analyze and distribute, student assessment data to the National Council of Accreditation for Teacher Education (NCATE). ● Schedule and facilitate the New York State Teacher Certification Exam (NYSTCE) workshops for teacher candidates● Assist in the training and implementation of the TaskStream electronic portfolio tool for faculty and students● Responsible for departmental operating budget● Manage and direct workload for administrative support staff

● Assisting clients with property sales and ensuring that terms and agreements of contracts are met ● Preparing and interpreting legal documents including listing and sales contracts● Coordinating property closings and overseeing document signing● Analyzing market trends to determine competitive market prices for buyers and sellers.Achievements:Agent of the month recognition: achieved recognition for completion of three signs contract in a month.

Oversaw a 5 member team in the delivery of comprehensive support services to the Center’s director as well as to School of Education students, faculty, and staff. Manage the process for compiling and organizing New York State Teacher Certification Examination data in Excel to enable the Center’s analysis and reporting efforts. Establish, manage, and promote the Center’s workshop schedule, securing and coordinating with instructors as well as handling workshop advertising and publicity efforts. Set staff schedules and coordinate weekly timesheets.• Served as the executive assistant to the Center’s Director.• Made core contributions to the School of Education’s achievement of accreditation “without exceptions” by ensuring complete data accuracy in all reports to the accreditation council.• Maintained the administrative team’s level of efficiency and service delivery despite a reduction in staff.• Enhanced the department’s operation and capabilities by winning budget approval for upgraded equipment and software to replace legacy systems.