At Bizongo, I successfully:1. Managed 3 Platinum tiered clients (Amazon, Zomato, Uber Eats) segregated based on revenue generated for over Rs. 1-crore monthly for the Northern territory2. Generated an excellent NPS score of 9/10 for two quarters for 'Naaptol'.3. Increased the quarterly wallet share raised by Naaptol by 120% by expanding their product services from just one product to the entire category of stationary.4. Setup delivery for 8000 raincoats as part of UberEats marketing campaign.5. Setup Rs. 3 crore Zomato project and implemented the back end operations.6. Key work areas included: - Operations collaboration- Supply chain management- Vendor management- Stakeholder management- Client co-ordination- Reporting- Dashboard monitoring- Data-driven decision making- Data analysis- Inventory planning- Pricing management

At First Ventures, I was one of the team member. My work largely involved end-to-end strategy for client acquisition, retention and account management.1. Built various strategies to increase client base by 15X in just a year.2. Generated Rs. 3 crore in revenues in just 1.5 years3. On boarded and managed accounts of the first 50 clients of the company in a span of 6 months.4. Scaled, trained and delegated a team of 13 people to carry out the daily functions.5. Conducted 150+ inbound and outbound training sessions leading to 50+ new recurring clients. resulting in a revenue generation of an additional Rs. 8 lakhs. for the organisation.6. Setup and implemented the Training Vertical for Amazon SPN sellers.7. Designed Training SOPs explaining how to conduct back end operations on Amazon and Flipkart for employees and sellers alike8. Key areas of work included eCommerce operations, AMS (Amazon Marketing Services), Warehouse management, Vendor management, Client co-ordination, Key Account management, Team management and Training.9. Minimised the losses of a Japanese client by Rs. 3 lakhs per month by noticing serious gaps in the Amazon warehousing systems.10. Increased the daily revenue of the above mentioned client by 43x in a span of 15 days11. On boarded and managed sellers across categories on national and international marketplaces. Handled clients from Japan, India and Australia.12. Built a clientele of SMEs solely via word of mouth.14. Marketplaces known: Amazon.com, Amazon.co.uk, Amazon.ca, Etsy, Flipkart

Iksula was where I learned everything about e-Commerce. My responsibilities included:1. Working on the pilot QC process for 'Staples'— largest online supplier of office stationary. The client converted and it helped generate a revenue of Rs. 3 crore2. Collaborated with the tech team to design and implement the QC tool in order to further automate the process and reduce human intervention.3. Key areas of work included Key account Management