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Steve Ashcroft is listed as Service Manager at Blueshift Computer Technology Inc at Blueshift Computer Technology Inc, based in Calgary, Alberta, Canada. AeroLeads shows a matched LinkedIn profile for Steve Ashcroft.
Steve Ashcroft previously worked as Technical Support Specialist at Blueshift Computer Technology Inc and Technology Specialist at Telus. Steve Ashcroft holds Computer Technology from Southern Alberta Institute Of Technology / Sait.
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An innovative, results driven, customer focused Information Technology Support Professional, with 15 + years experience in a variety of fast paced, technologically sophisticated organizations mainly within the telecom and IT service sectors.An effective leader, mentor, communicator and collaborator, who builds and guides high performance teams. A pragmatic problem solver, whose sound technical knowhow coupled with an appropriate sense of urgency and customer service ethics, has helped to enhance the organizations’ bottom lines. Functional areas include; training new employees, provision of customer backup solutions, management of customer DNS changes, blackberry implementation, and work with other Telco provider technical personnel as required to resolve complex technical issues.
Listed skills include Troubleshooting, Telecommunications, Windows Server, Technical Support, and 18 others.
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Calgary, Canada Area
Working in a small team supporting small and medium business and individual customers in a wide scope of technologies including Windows 10, 11, MAC OS, Windows Server 2008 R2, 2012 R2, 2016, 2019, 2022, VMware 7 and Hyper-V, DNS, network and router setup and support, Sophos, Cisco and Sonicwall network security appliances, Veeam backup solutions.
Calgary
Working in a team environment supporting external TELUS customers in a wide scope of technologies including server software and hardware support, network and firewall support, security monitoring, network administration, email and blackberry support, IP provisioning, TELUS Cloud setup and support, hands and feet support of onsite customer equipment.
Calgary, Canada Area
Managed customer escalations and high severity problems to ensure support team engagement and co-ordinated customer communications
Calgary, Canada Area
Supported TELUS and selected External Clients for a wide range of desktop and user issues maintaining a high level of resolution in both a Tier 1 and Tier 2 level.
Calgary, Canada Area
Help desk support where I became team lead where I interviewed for new positions and maintained the schedule and trained new team members. Supported multiple customers as a help desk analyst.
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Steve Ashcroft works for Blueshift Computer Technology Inc.
Steve Ashcroft is listed as Service Manager at Blueshift Computer Technology Inc at Blueshift Computer Technology Inc.
Steve Ashcroft is based in Calgary, Alberta, Canada while working with Blueshift Computer Technology Inc.
Steve Ashcroft has worked for Blueshift Computer Technology Inc, Telus, and Ibm Global Services.
You can use AeroLeads to view verified contact signals for Steve Ashcroft at Blueshift Computer Technology Inc, including work email, phone, and LinkedIn data when available.
Steve Ashcroft holds Computer Technology from Southern Alberta Institute Of Technology / Sait.
Steve Ashcroft is listed with skills including Troubleshooting, Telecommunications, Windows Server, Technical Support, Juniper, Solution Selling, Cisco Technologies, and Dns Management.
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