Asheesh Singh Email & Phone Number

Greater Noida

As a Program/Deliver manager, managing organization’s key account under "Insurance - P&C" VBU with annual revenue of ~USD 14M with multiple projects (FP, TnM & Staff Aug.). Implementation of new systematic business services with the existing systems integration.Managing all the streams of engagement at multiple projects level like QE (Automation & Manual), RPA, AI, Digital, ADM, Integration, IMS, SFDC, ERP etc. D2C web portals development for HO3, CONDO, PGH and MH type properties, belongings, and liability. GSP & GSSP web portals are also part of the development.Conducting weekly review with internal team, client and monthly steering committee meeting, SMR, QBR & MHR to maintain the communication & keep the engagement on track. Actively participated in all the EDE activities for proper control of quality deliverables as per the Coforge & customer standards.Role and responsibilities include:• Daily program management throughout the program life cycle.• Defining the program governance (controls).• Planning the overall program and monitoring the progress.• Managing risks & issues and taking corrective measurements.• Co-ordinating the projects and their interdependencies.• Managing and utilizing resources across projects.• Managing stakeholders’ communication.• Aligning the deliverables (outputs) to the program’s “outcome” with the aid of the business change manager (CAB).• Managing the program's budget (Costing, Billing, Deal Sheet, GM, Revenue etc.)

Noida, Uttar Pradesh, India

Solutions-driven program/delivery manager of value-adding programs fuelling global growth, competitive advantage, and transformative change for diverse industries. Conceptualize and execute program vision from start to finish, managing complex milestones while adapting to changes and shifting priorities. Lead international, cross-functional teams in delivering strategic initiatives proven to improve systems, processes, and bottom-line results in Medical & Healthcare domains IT program/projects with PACE (Procurement Analytics Centre of Excellence).Multiple systems & critical thinking, and empathic listening skills to shape culture and guide organizational change with the powerful application of a thoughtfully crafted strategic framework. The target was to improvise the existing systems/applications based on PACE output with third party tools/applications integration.Role and responsibilities include:• Managed risks & issues and took corrective measurements.• Co-ordinated the projects and their interdependencies.• Multiple vendor management with vendors like TCS, Wipro & Infosys.• Assessment of new applications, tools, Mobile Apps, Portal development etc. with business.• Managed and utilizing resources across projects.• Managed stakeholders’ communication.• Managed the program's finance like billing, audit, costing, SOWs etc.

Noida, Uttar Pradesh, India

Managed six (6) critical, high potential and strategic accounts worth USD 12+M annually with multiple projects as a role of senior project, program & delivery manager. Implementation for systematic business services with the existing systems integration. Managed all the streams of ERP applications including Finance, Retail, HRMS, HCM (Cloud Based), Supply Chain Management, Insurance (L&A), procurement domains.Conducting weekly review with internal team, with client and monthly steering committee meeting to keep the engagement on track. Actively participated in all the QA and CMMi activities for proper control of quality deliverables as per the standards. Participated in requirements gathering sessions to support the streams lead for better understanding of the business domain. Role and responsibilities include:• Delivery, Program & Quality Management.• Customer Interaction and Management.• Requirement Analysis.• Risk/Issue analysis and mitigation.• Project Planning, Monitoring, Review and Control of TnM, FP/B, Staff Aug. and MSP projects.• Account Management (Costing, Pricing, Revenue, DGM/GM, Net Add, AOP etc.)• Quality Control (SQA, SMR, MHR, QBR, Internal/External Audits etc.)• Executed and managed implementation, upgrade & support projects.• Designated trainer with L&D team for project(s) management.• Designated member of Continuous Improvement Council (CIC).

Dubai, United Arab Emirates

Managed company’s prestigious client in Airlines Domain by delivering the new Enterprise Resource Planning (ERP) system implementation for systematic business services with the existing systems integration. A new custom application will also develop for REVENUE ACCOUNTING specifically designed for client’s requirement and fully integrated with new ERP applications as well as other reservation systems. Managed all the streams of ERP applications including finance, HRMS, HCM (Cloud Based), Supply chain management, procurement etc. Conducted weekly review with internal team, with client and monthly steering committee meeting to keep the engagement on track. Actively participated in all the QA and CMMi activities for proper control of quality deliverables as per the standards. Participated in requirements gathering sessions to support the streams lead for better understating of the business domain. Role and responsibilities include:• Customer Interaction and Management• Requirement Analysis• Risk/Issue analysis and mitigation.• Project Planning, Execution, Monitoring, Review and Control• Account Management• CMMi and Quality Control• Project Management• Implementation & Support

United Arab Emirates

Managed company’s prestigious client in Banking Domain by delivering business services for corporate transformation, organizational alignment and process and system refinement. Assisting the Senior Manager-Business Solution Group and Vice-President-IT of the Bank in conducting detailed review of organizational design and thorough analysis of leadership’s ability to execute strategy; organization accepted recommendations that yielded significant organizational change and enabled fact-based analysis and decision-making. Conducted in-depth technical analysis of all systems, including the IT-governance framework, architecture and disaster recovery and business continuity; delivered gap analysis and recommendations that were implemented. Upgraded multiple applications like Oracle R12, Orgplus, T24/Optimus etc., and introduced new modules implementation, enhancements, new features, process improvements etc. and worked as an interface and solution/business architect between client’s business and their vendors throughout the project lifecycle. Role and responsibilities include:• Requirement Analysis• Risk/Issue analysis and mitigation.• Multiple vendor management with vendors like HCL and Cognizant.• Project Planning, Execution, Monitoring, Review and Control.• Account Management• Quality Control• Project Management• Upgrade existing systems and provided support.

New Delhi, Delhi, India

Assisted General Manger-IT and Assistant Vice President-IT for the following:• Drove organizational and cultural change: revitalized IT legacy and fragmented infrastructure, restructured job roles and responsibilities, and reengineered business and technical processes to align with organizational goals.• Initiated enterprise methodologies for human capital management, goals and objectives creation, corporate communications, organizational change management, and portfolio management.• Created a solid foundation for growth by adhering to best practices for information management systems: Enterprise Information Management, Business Intelligence, Data Integration, Data Governance, Data Quality, Performance Management, and Supply Chain Management.• Provided oversight of projects in support of growth initiatives. Led Oracle R12, ESSP, IT Incident Ticketing System, Payroll Automation etc. implementation to integrate numerous financial systems and achieved superior on-budget and on-time results while meeting business requirements and hitting quantifiable targets.• Developed, mobilized, and led team to plan, design, and execute highest priority technology and improvement projects. Cultivated and managed relationships with stakeholders, including executive team, operations personnel, business partners, and vendors. Developed synergy of technology with business operations as a key member of IT team, focusing on corporate strategy to grow the business.

Noida, Uttar Pradesh, India

Handled projects of Oracle & SAP ERP Applications and EDI with e-commerce gateway. Responsible for all quality audits (Internal & External), billability of the project and resources involved in the project, managed project delivery quality. plans, resource allocation (Offshore & Onsite) etc. Responsible for all PSM, SQA, IQA and CAM. Responsible for CRP1, CRP2, Development, QA, UAT, Go-Live and Support of the project(s).Role and responsibilities include:• Accountable for providing guidance to project teams for appropriate technical and functional solutions.• Accountable for conducting technical reviews at various phases in the project.• Accountable for ensuring standards/guidelines/conventions of the project are defined and understood by the team before the start of the activity/phase.• Accountable for handling clients and their requirements.• Presented the WSR for the latest status to stakeholders.• Accountable for RCA of the issues.

New Delhi Area, India

Was involved in designing, coding, testing and implementation of oracle forms, report, database objects etc.

Master Of Business Administration (Mba), Finance, General, 70.34%

Bachelor Of Technology, Computer Systems, Gpa 3.04/5 Equivalent To ‘B’ Grade

Activities and Societies: Erstwhile OLA, Burnaby, British Columbia, Canada

Higher Secondary And Senior Secondary School, Physics, Chemistry And Mathematics, 65% And 45% Respectively