Ahmed Sheikh Email & Phone Number

Bellevue, Washington, United States

Bellevue, Washington

Redmond, Washington

As consultant for Microsoft's Cloud & Enterprise team, I am tasked with engineering & segmenting data streams through Cosmos, provide digital marketing best practice, risk management, create manual reporting/dashboards with Power BI, and execute Microsoft's in-product/app and email campaigns. Proactively monitoring and maintained running campaigns within OneRM/ IRIS and Salesforce Marketing Cloud for bugs and other technical errors. Execute campaigns with the Salesforce Marketing Cloud and Microsoft's proprietary marketing automation platform: Iris Studio. Manage stakeholder’s expectations and launched highest profile complex email and in-product campaigns for Commercial & Transnational Users. Tools Used:- C#- HTML/CSS- SQL- Scope Script- Visual Studios- Power BI- Excel- Iris Studio- Salesforce Marketing Cloud- Microsoft Iris- Cosmos Developer

Seattle, Washington

• Work daily with real estate professionals; ranging from individual agents, brokerages, and MLS contacts, all while having a strong commitment to resolving customer issues while maintaining a high level of professionalism and customer service. • Daily issues handled (mobile apps, website, MLS feed/listing issues, CRM, ZRM, past sales, merging data and accounts, finance, bug reporting, quality assurance, and account management)• Constant use of LFU (Zillow’s internal MLS/Feed database) using SQL and some internal tools and languages I would search, clear, remove or update feed data pertaining to each listing feed issue brought up. With the additional use of XML I’m able to identify any issues with our database and or underlining code of the feed. • Provide support to all Zillow products, features, and functionality; and being able to use provided tools and creative ingenuity to solve listing and profile-related issues.• Customer feedback advocate. Help gather, analyze and present customer feedback to product and business teams at Zillow to improve what we do and the way we do it.• Respond to all customers within assigned service levels and take ownership of resolving customer issues.• Being able to willingly and openly communicate with all customers (internal and external) and being able to adapt quickly to changes.

Greater Seattle Area

● Conduct manual and usability test for new Microsoft software & hardware like Xbox Connect and Windows Hello other things not allowed to discuss about.● Work with Research Scientist to discuss & require demographics needed to provide valuable data ● Record data from tests and interactions, using lily, excel, and powershell. Also front-end data input, duplication and transfer. Organizing and filtering large amount of data.● Recruit round Microsoft’s main campus to require as much live user to conduct test, and collect data from. Additionally conduct test offsite at rec centers, retirement homes, and gathering events● Large amount of customer services, continuous interactions with people and employees explaining procedures, answering any questions, building relationships with offsite event managers.● High pressure agile environment, testing methods and demographics can change in a day we have to very quick learners and be great at working under pressure.

Seattle, Washington

• Project Planning• Cross-Channel Marketing Campaigns• Email Marketing• HTML Emails Development (HTML, CSS)• Web Development (HTML, JavaScript, CSS, JQUERY, XML, Ruby)• Database Management Systems (SQL, BIFs)• Oracle Platforms & Applications• Responsys Platforms & Applications• Adobe Creative Suite (Dreamweaver, Photoshop)• Quality Assurance• Customer Service• Litmus: Email Testing and Email Marketing Analytics

Greater Seattle Area

An Intensive one year program focused on Information Technology, Quality Assurance/Software Development and Project Management. Quality Assurance/ Software Development skills:•Test cases, SQL, Jira•Critical thinking, coding syntax, solving bug reports.•Software Development Life Cycle, Agile, Waterfall, Testing theory & methodology.•Designing, developing and implementing test plans, test cases to real websites and products made on-site.• Light coding languages (HTML, CSS, JS, Jquery)Problem Solving Skills:•Patience and determination to solve and troubleshoot issues.•Handling and managing complaints.•Evaluating options and making solutions, this was reflected in team and group dynamic projects as well as managing a group that was developing and programming a robot with Objective C.Communication Skills:•Able to communicate complex information to individuals and groups, make presentations and respond to questions. Skills developed in weekly educational, formal, presentations by staff at Year Up.•Confident, articulate, speaking abilities.•Powerpoint, Excel data presentation skills.

Greater Seattle Area

I Had the opportunity of being the Project Manager for our team. Our team had the responsibility of building a Server to host websites created from our other colleagues. I would report back to the Site Manager on current updates, issues, and upcoming deadlines and also schedule scrum meetings with the team on a daily basis, create documentation and assign tasks. Additionally I would have weekly meetings with all Project Managers and Jimmy. Some things our Server team worked on was installing hardware, flashing the BIOS, installing Raid 5, Linux Ubuntu OS, troubleshooted and configured a computer tower to Microsoft Server 2008.

Kent, Wa

Greater Seattle Area

While working for Kent Youth & Family Services I notice there was a lot of kids who loved to play the sport of basketball but didn't have the finances or support from family or a positive role model to hold them accountable for there grades and impact in the community. AAU teams usually cost around $400 - $10000 majority of the kids that I coached lived in housing complexes and are on section 8 and have food stamps getting $5 from there parents was already tough getting $400 or more was impossible. So thats where I stepped in I fundraised and found sponsors which allowed me to pay for everyone of the kids fees but also for new jersey's, equipment and travel expenses I drove the kids to every game in a huge bus. Instead of paying me back with money they had to maintain a 2.5 GPA and do a certain amount of community services hours a month to be eligible to play. This program was a blessing for a lot of kids in the community not only where there skills improving and grades where getting better they where also able to travel and experience the world outside there tiny housing complex.

Bachelor Of Science (B.S.), Software Development

Full Stack Web Developer

Is a 6 month intense coding school focused on Front End Web Dev and lite Back End with provided community projects and internships.

Quality Assurance, Coding, Information Technology

Associate Of Science (As), Engineering In Technology/Computer Science

Activities and Societies: Black Student Union Engineering Club Physics Club

Hs Diploma

Activities and Societies: Multi Cultural Club