Ashel W.

Ashel W. Email and Phone Number

Customer Success & Project Management @ Moblico
Ashel W.'s Location
Tlalnepantla de Baz, México, Mexico, Mexico
Ashel W.'s Contact Details

Ashel W. work email

Ashel W. personal email

n/a
About Ashel W.

Experienced in handling B2B and B2C interactions from a Management and Customer Service view point. Skilled in Negotiation, Business Planning and Social Media optimization. Strong information technology professional with a Bachelor's degree focused in Business Administration and Six Sigma Certification .

Ashel W.'s Current Company Details
Moblico

Moblico

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Customer Success & Project Management
Ashel W. Work Experience Details
  • Moblico
    Head Of Customer Success
    Moblico Dec 2022 - Present
    Kansas City, Mo, Us
    Creation and implementation of internal processes for Customer Success areaDemos for prospecting customersFollow up on onboarding process and continued trainingAdoption and growth of accountsProject Management including:Vendor ManagementInternational GrowthCustomer-facing technology Project control Internal Audits
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  • Sutherland
    Sr. Customer Success Manager
    Sutherland Sep 2021 - Dec 2022
    Pittsford (Rochester), Ny, Us
    Management of a portafolio of +25 clients with revenue generation of 500K USD each.Responsible for client onboarding, management and growth. Assurance of service satisfaction and optimal technology usage.Execution of quarterly business reviews and mutual success plans, addressing technical demands and engaging appropriate resources to ensure escalations are handled in a timely matter.
    View
  • Verizon
    Buyer
    Verizon Jul 2019 - Sep 2021
    Basking Ridge, Nj, Us
    Access Rate Manager, responsible for negotiating and pricing Business Oriented internet lines and circuits for South America, through service providers.
    View
  • Ezwallet
    Account Manager & Customer Service Coordinator
    Ezwallet Apr 2018 - Apr 2019
    Account Manager for FinTech start up, responsible for implementing customer service infrastructure (broadband services, IVR, software & equipment) and responsible for hiring, training and management of the customer service personnel.
  • Hispano Club
    Customer Service Coordinator
    Hispano Club Jul 2017 - Jan 2019
  • Sykes
    Customer Service Representative
    Sykes Jan 2015 - Jul 2017
    Tampa, Florida, Us
    View

Ashel W. Education Details

  • Rochat School Of Business
    Rochat School Of Business
    General
  • Tecnológico De Monterrey
    Tecnológico De Monterrey
    Marketing
  • Tecnológico De Monterrey
    Tecnológico De Monterrey
    Mercadotecnia Y Comercializacion

Frequently Asked Questions about Ashel W.

What company does Ashel W. work for?

Ashel W. works for Moblico

What is Ashel W.'s role at the current company?

Ashel W.'s current role is Customer Success & Project Management.

What is Ashel W.'s email address?

Ashel W.'s email address is as****@****ico.com

What schools did Ashel W. attend?

Ashel W. attended Rochat School Of Business, Tecnológico De Monterrey, Tecnológico De Monterrey.

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