Asher Coombs Email & Phone Number

Pensacola, Florida, United States

Provide excellent customer service and provide answers to client questions within set standards• Attain aggressive sales goals by turning phone inquiries into sales opportunities by making an active attempt to cross sell the full range of bank products and services to meet clients’ needs• Use effective sales and inbound/outbound telephone techniques to solidify and build client relationships• Complete all required documentation to meet client needs• Follow-through on customer inquiries, requests or complaints• Resolve issues promptly• Place follow-up telephone calls to customers as necessary• Act as a subject matter expert for one or more of the following: Electronic Banking, Revolving Credit, IRA, Credit Card or Support

Oversees all teller related tasks, providing guidance and direction to the teller team to insure strong service and operational performanceEnsures branch operational and compliance-related tasks are completedServes as liaison between branch and Regional Operations ManagerDisseminates information on procedural and operational changes/updates to branch staffSupports sales process through referrals, conducting observations and coaching teller staffWorks with corporate support departments to ensure procedural consistency, adherence to internal controls and compliance with regulatory requirements

Business Administration And Management, General

Associate'S Degree, Business Administration And Management, General