Asher Hancock Email & Phone Number

San Jose, Ca, Us

San Jose, California, United States

• Created a new touring packet layout and template, providing detailed and accurate information to inform prospects and residents of policies, services, and operating procedures, increasing lease closings by 20% and customer service ratings by 50%. • Initiated, planned, and organized apartment complex events, boosting resident morale and improving Google five-star reviews by 10%.• Built and maintain open communication with clients, delivering presentations, following up with written correspondence, and informing clients on application and move-in/move-out procedures and progress.• Collect data and create and submit weekly Sales and Occupancy reports to the property manager, informing financial decisions, increasing profit margins and cash flow, and improving resource allocation.• Managed marketing materials to increase leads to traffic conversion, built a professional relationship with referral leads, and converted 73% of inquiries to tours.• Managed budgets and analyzed variances, informing decision-making and making adjustments.• De-escalated issues and responded to customer concerns, avoiding problem escalations.

Concord, California, United States

• Assisted the store manager in executing store operations, including assigning tasks to employees and overseeing performance, creating and maintaining the optimal customer experience according to Starbucks's guiding principles.• Collaborated in training new hires, positively reinforcing successful performance, providing respectful and encouraging coaching to correct deficiencies, and providing feedback to the store manager on employee performance.• Followed and enforced Starbucks operational policies and procedures, including cash handling and safety and security, ensuring the safety of employees and customers during each shift.• Suggested new training-program routines, improving efficiency and decreasing barista training time by one day.• Maintained pleasant environment and supply levels, meeting customer needs and demands. • Memorized recipes for 156 specialty drinks, prioritized requests, and managed interruptions.• Provided quality customer service during fast-paced, high-stress periods, promoting a fun, positive environment.

Fairfield, California, United States

• Provided climatological and meteorological scientific data, informing government representatives and research institutions, affecting decision-making and positive policy changes.• Implemented and oversaw multiple projects, researching data, analyzing trends, and producing the best products, saving 50% of staff hours on two priority tasks and reducing costs.• Trained and mentored 100+ personnel on Meteorology and meteorological operations. Trained airmen, conducted performance evaluations, and mentored trainees, resulting in an average of 90% or higher on certification exams.• Initiated two weather programs, collaborating with the National Weather Service.• Created a program, including participating in flying missions to assess the meteorology impact on in-field missions, improving forecast accuracy from 95% to 98% within a week.• Planned, organized, and prepared data and presentations; delivered briefings and speeches and facilitated meetings for senior leaders over global mission impacts.• Conducted and analyzed numerical simulations of climate conditions to predict global and regional weather conditions and researched the impact of industrial projects and pollution on climate, air quality, and weather phenomena. • Developed new equipment and methods for meteorological data collection, remote sensing, and related applications, including a numerical methodology to forecast localized weather phenomena.• Led Weather Forecaster collaboration for four hurricane-hunter missions.• Informed of the best times for a Weather evacuation for 6 KC-135's, saving $27.6M in damage.• Led a four-member team at a career fair for 3.2K students, establishing professional relationships with the surrounding communities. • Achieved an average of 99% on career upgrade training testing, increasing the highest average throughout all weather personnel in the Air Mobility Command.• Awarded Airmen Below-The-Zone, resulting in ranking up a year earlier than average.

Master Of Business Administration - Mba, Human Resource Management And Organizational Behavior

Bachelor'S Degree, Sociology

Associate Of Science - As, Meteorology

Some College, Psychology

Education record